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Basic Benefits Navigation Training

Date
Location
Morecambe Town Hall Marine Road East, Morecambe, LA4 5AF

About

Empower yourself to confidently guide others through the benefits system
Are you supporting individuals who rely on public benefits? Do you want to better understand the system so you can provide clear, accurate guidance?
Join our Basic Benefits Navigation Training—perfect for frontline staff, volunteers, support workers, and anyone who frequently assists people with accessing benefits.
What You’ll Learn
✔️ Overview of the UK benefits system
✔️ Understanding eligibility and entitlement
✔️ Key benefits: Universal Credit, PIP, Housing Benefit & more
✔️ How to complete applications effectively
✔️ Supporting clients with evidence
✔️ Common barriers and how to overcome them
✔️ Practical tools, resources, and signposting tips
Who Should Attend?
Support workers


Advice workers


Housing staff


Health & social care professionals


Community volunteers


Anyone new to benefits navigation


Why Attend?
Gain confidence, reduce errors, and provide better outcomes for the people you support. Leave with practical skills you can use immediately.
Cost
This course is provided FREE of charge - a donation towards our costs is welcomed