CONTENT OVERVIEW

• Identifying future opportunities

• What is Account Management and how can you help?

• Strategic Account Management - what does it look like?

• Building the confidence to re-engage with past enquiries 

• The best way to liaise with lapsed clients 

YOUR TRAINERS

Louisa Ritchie

Louisa has worked within the hospitality and events industry for over 25 years and is passionate about excellent service and client relationships. Her career began in hotels in the conference and sales teams on property, leading to national account roles. For the last 14 years, she has been agency side working within events, managing global client relationships across different industry sectors.

 Kat Rack

Kat has over 12 years’ experience working in the events & hospitality sector. She started her career in a graduate training programme at 5 red star Lime Wood whilst still studying for her Event Management degree, and has since gone on to work for some of the biggest players in boutique hotels like Hotel du Vin, Macdonald and Harbour Hotels.

Location

English National Ballet
Mulryan Centre for Dance, 41 Hopewell Square, London, E14 0SY

Contact Event Organiser