Fort Southwick Tunnels Tour – Terms & Conditions
Please read the following terms carefully before booking or attending a Tunnels Tour at Southwick Revival. By purchasing a ticket, you agree to the following:

1. Ticket Validity and Entry
Tunnels Tour tickets are valid only for the specific date and time slot selected at the time of purchase.

Only valid tickets will be accepted. Re-entry is not guaranteed, and tickets are non-transferable unless explicitly stated.

General entry to Southwick Revival is included with all Tunnels Tour tickets.

Please arrive at the event bus stop at least 10 minutes before your scheduled tour time. A shuttle will transport you to the Tunnels site. Late arrivals may result in loss of your place without refund.

2. Health & Suitability
Attendees must be in good health. This tour is not suitable for those with mobility issues, respiratory concerns, or sensitivity to confined spaces.

There are 168 steps to descend and some slightly uneven ground throughout the site.

The experience takes place underground, with no access to direct natural light.

Children must be accompanied by an adult at all times. The tour is recommended for ages 12+, but parental discretion is advised for younger children.

3. Refunds and Cancellations
Tickets are non-refundable, except under specific conditions.

Refunds may be considered at the organisers’ discretion if requested at least 14 days before the event, and a processing fee will apply.

If the tour is cancelled, postponed, or significantly rescheduled due to unforeseen circumstances (e.g. weather, safety concerns), refunds or exchanges may be offered.

4. Resale and Unauthorised Transfer
Tickets must not be resold above face value or transferred without authorisation.

Any unauthorised resale or misuse may result in ticket invalidation and removal from the event without refund.

5. Conduct & Safety
Visitors must behave responsibly. Unsafe or disruptive behaviour may result in removal without refund.

Photography or filming may be restricted for conservation and security reasons.

Suitable footwear is required. Please follow all instructions from guides and stewards during the tour.

6. Liability
Attendance is at your own risk.

The organisers are not responsible for personal injury, loss, or damage to property.

Please notify us in advance if you have concerns or special requirements.

7. Personal Data and Privacy
Personal details collected during the booking process will only be used for event-related communication.

Your data will be handled in line with our Privacy Policy and will not be shared with third parties without consent.

8. Waitlist Access & Booking Links
Waitlist guests may be provided with password-protected booking links.

These links are time-limited and offered on a first-come, first-served basis.

TERMS AND CONDITIONS
This ticket was produced using the TryBooking UK Ltd website. All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the account holder known herein as the “Event Organiser” using the TryBooking UK Ltd website to manage this event and not that of TryBooking UK Ltd., its subsidiaries, affiliates, officers, agents, other partners and employees known herein as “TryBooking UK”. 1. TryBooking UK is not responsible for the Terms and Conditions or any other instructions or directives imposed by the Event Organiser. 2. TryBooking UK is not liable for any loss or damage arising from the purchase of this ticket. 3. TryBooking UK cannot exchange or refund this ticket. 4. The additional booking fee that may apply when purchasing tickets via the TryBooking UK Ltd website is not negotiable or refundable and can be subject to change at TryBooking UK's sole discretion. 5. A cancelled, postponed or altered event does not constitute an obligation by TryBooking UK to substitute, refund or provide other compensation monetary or otherwise. 6. Any dispute which may arise regarding the booking of this event or the way in which this event is conducted or the conditions in which this event is held is solely between the ticket holder and the Event Organiser and not a part of TryBooking UK's responsibilities.