Match Coach Travel – Terms & Conditions
1. Booking & Payment
All bookings must be made in advance via TryBooking. Full payment is required at the time of booking to secure a seat. Bookings are non-transferable unless agreed in advance by the organiser.
2. Refunds & Cancellations
No refunds will be given unless the coach travel itself is cancelled by the organiser, or the match is postponed or abandoned before travel commences.
If travel is cancelled by the organiser, or the match is postponed or abandoned prior to departure, a full refund of the travel cost will be issued.
No refunds will be issued where:
A match is postponed or abandoned after travel has commenced
Kick-off time is changed
A passenger fails to attend
A passenger misses the coach
Personal circumstances prevent travel
Travel is deemed to have commenced once the coach departs the first scheduled pick-up point.
3. Membership Rates
Member-rate tickets are strictly for current members only. Any non-member booking at a member rate will have their booking cancelled with no refund. Proof of membership may be requested at any time.
4. Behaviour & Conduct
Passengers are expected to behave in a safe, respectful and responsible manner. The organiser and driver reserve the right to refuse travel or remove any passenger whose behaviour is deemed unsafe, disruptive, abusive or likely to cause damage or distress. No refund will be issued in these circumstances.
5. Alcohol, Drugs & Prohibited Items
Alcohol is not permitted on coaches. Illegal substances are strictly prohibited. Any passenger found in breach of this condition may be refused travel or removed from the coach. No refund will be given.
6. Seating & Pick-Up
Seats are allocated on a first-come, first-served basis unless otherwise stated. Passengers must be present at their pick-up point at least 10 minutes before the scheduled departure time. The coach will not wait for late arrivals and no refund will be issued.
7. Changes to Travel
The organiser reserves the right to amend departure times, pick-up points or vehicles where reasonably necessary.
8. Liability
Passengers travel at their own risk. The organiser accepts no responsibility for loss or damage to personal belongings, or for delays caused by traffic, weather or other factors beyond reasonable control. This does not affect your statutory rights.
9. Health & Safety
Passengers must follow all instructions given by the driver or organiser, including the wearing of seatbelts where fitted. Failure to comply may result in refusal of travel with no refund.
10. Acceptance of Terms
By booking travel, passengers confirm that they have read, understood and agreed to these Terms & Conditions.
TERMS AND CONDITIONS
This ticket was produced using the TryBooking UK Ltd website. All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the account holder known herein as the “Event Organiser” using the TryBooking UK Ltd website to manage this event and not that of TryBooking UK Ltd., its subsidiaries, affiliates, officers, agents, other partners and employees known herein as “TryBooking UK”. 1. TryBooking UK is not responsible for the Terms and Conditions or any other instructions or directives imposed by the Event Organiser. 2. TryBooking UK is not liable for any loss or damage arising from the purchase of this ticket. 3. TryBooking UK cannot exchange or refund this ticket. 4. The additional booking fee that may apply when purchasing tickets via the TryBooking UK Ltd website is not negotiable or refundable and can be subject to change at TryBooking UK's sole discretion. 5. A cancelled, postponed or altered event does not constitute an obligation by TryBooking UK to substitute, refund or provide other compensation monetary or otherwise. 6. Any dispute which may arise regarding the booking of this event or the way in which this event is conducted or the conditions in which this event is held is solely between the ticket holder and the Event Organiser and not a part of TryBooking UK's responsibilities.