Kent Music – CPD Terms and Conditions 2025-26

These Terms & Conditions relate to all courses and training sessions run by Kent Music only.

Delegates should pre-book an event/course place themselves or via their CPD leader. All people attending an event must be in receipt of a confirmed place notification from the Kent Music team or booking site prior to attending.
Failure to pre-book your place could result in you being turned away or charged.



As a charitable organisation, our aim is to provide schools and teachers with free or low-cost training opportunities using our available funding wherever possible. However, when participants or organisations do not attend, attend without prior booking, or fail to cancel within a specified timeframe, costs are incurred that could have been utilised by others.

Cancellations and Non-Attendance Charges
Our training events are subsidised and incur costs regardless of attendance. Therefore, if you register and fail to attend without notifying us at least 48 hours before the training (not including weekends and holidays), you will be charged a non-attendance fee.
This helps ensure commitment and fairness in allocating training places.
Cancellations that are made more than 48 hours (not including weekends/bank holidays) before a scheduled CPD event will be processed without a penalty. Cancellations will only be accepted via email to schools@kent-music.com.

Please see our list of charges below:


Free online Courses:
Failure to attend, or cancellations received 48 hours or less (not including weekends/bank holidays, or holidays) before the course start date will be subject to a charge of £10.

Free face-to-face Events:
Failure to attend, or cancellations received 48 hours or less (not including weekends/bank holidays or holidays) before the event start date will be subject to a charge of £15.

Free face-to-face events including lunch:
Failure to attend, or cancellations received 48 hours or less (not including weekends/bank holidays or holidays) before the event start date will be subject to a charge of £35 to cover cost of venue, lunch and refreshments.



Kent Music Conference:

Failure to attend, or cancellations received 14 days or less before the event start date will be subject to a charge of £50 to cover venue hire and food.
Delegates attending an event/course without proof of a confirmed place will incur a fee of £50.

Face-to-face Chargeable Events for Independent Schools and Out of Area Delegates:
Applicant cancels 15 days or more prior to the event date - No Charge.
Applicant cancels 14 days or less prior to event start date or fails to attend - Full event/course fee.



Failure to pay a non-attendance fee may result in you not being able to attend future CPD events.

TERMS AND CONDITIONS
This ticket was produced using the TryBooking UK Ltd website. All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the account holder known herein as the “Event Organiser” using the TryBooking UK Ltd website to manage this event and not that of TryBooking UK Ltd., its subsidiaries, affiliates, officers, agents, other partners and employees known herein as “TryBooking UK”. 1. TryBooking UK is not responsible for the Terms and Conditions or any other instructions or directives imposed by the Event Organiser. 2. TryBooking UK is not liable for any loss or damage arising from the purchase of this ticket. 3. TryBooking UK cannot exchange or refund this ticket. 4. The additional booking fee that may apply when purchasing tickets via the TryBooking UK Ltd website is not negotiable or refundable and can be subject to change at TryBooking UK's sole discretion. 5. A cancelled, postponed or altered event does not constitute an obligation by TryBooking UK to substitute, refund or provide other compensation monetary or otherwise. 6. Any dispute which may arise regarding the booking of this event or the way in which this event is conducted or the conditions in which this event is held is solely between the ticket holder and the Event Organiser and not a part of TryBooking UK's responsibilities.