Private 6-week NFPP Course
Terms and Conditions

1. Definitions
“Course” refers to the private 6-week NFPP course.
“Client” refers to the individual booking the course.
“Provider” refers to The Re Groups CIC, the provider delivering the course.
“Agreement” means these Terms and Conditions together with any booking confirmation.

2. Formation of Contract
A legally binding contract is formed when the Client receives written confirmation of their booking from the Provider following payment in full.
The Client confirms that they are at least 18 years old.

3.Booking and Payment
A place on the Course is confirmed only upon receipt of full payment.
The Course fee will be as stated at the time of booking.
The Provider reserves the right to cancel the booking if payment terms are not met.
All payments are non-transferable except as set out in these Terms.
In exceptional circumstances, the Provider may, at their discretion, offer a transfer to a future course instead of a refund.

4. Cancellations and Refunds
Under the Consumer Contracts Regulations 2013, the Client has the right to cancel this Agreement within 14 days of booking, provided the Course has not yet started.
If the Course is due to begin within this 14 day period, by booking the Course the Client expressly agrees that:
(a) the Course may begin within the cancellation period; and
(b) the right to cancel may be lost once the Course has started.
Cancellations made more than 14 days before the Course start date are eligible for a full refund, minus any administrative fees.
Cancellations made less than 14 days before the Course start date are non-refundable.
Once the Course has started, no refunds will be issued for unused sessions.
To exercise the right to cancel, the Client must notify the Provider in writing.
Where the Client has purchased a Course handbook, the cost of the handbook will be refunded upon cancellation provided it has not yet been dispatched.

5. Provider Cancellations and Changes
The Provider reserves the right to make reasonable changes to the Course schedule, content, or delivery method where necessary.
Where a session is cancelled by the Provider, an alternative session will be offered.
If the Course is cancelled in full by the Provider, the Client will be entitled to either:
(a) a full refund; or
(b) transfer to an alternative course date.

6. Minimum Attendance Requirement
The Course is subject to a minimum number of attendees.
The Provider reserves the right to cancel or postpone the Course if insufficient bookings are received.
In the event of cancellation due to insufficient attendance, the Client will be offered either:
(a) a full refund; or
(b) transfer to an alternative course date.

7. Attendance and Participation
The Client is responsible for attending all scheduled sessions on time.
Late arrivals will result in reduced session time.
Consistent attendance is expected to achieve the intended outcomes of the Course.
The Provider reserves the right to refuse continuation if a Client’s behaviour is disruptive, unsafe, or inappropriate. No refund will be issued in such cases.

8. Health, Safety and Liability
The Client confirms they are medically and physically fit to participate and will disclose any relevant conditions in advance.
Participation is at the Client’s own risk.
Nothing in these Terms excludes or limits the Provider’s liability for death or personal injury caused by negligence, or for any other liability which cannot be excluded by law.
To the fullest extent permitted by law, the Provider shall not be liable for any indirect or consequential loss arising from participation in the Course.

9. Confidentiality
Any personal information shared during the Course will be treated as confidential.
Clients agree to respect the privacy of others participating in the Course.
However, the Provider reserves the right to disclose information where there are safeguarding concerns or where required to do so by law.

10. Data Protection (UK GDPR)
The Provider will process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation and the Data Protection Act 2018.
Personal data, including any information provided during the Course, may be recorded and securely stored on the Provider’s systems for the purposes of administering the Course, maintaining confidential client records, and supporting ongoing service delivery.
Access to this information will be restricted to authorised personnel only and will not be shared with third parties without consent unless required by law or where there are safeguarding concerns.
All personal data will be handled securely and retained only for as long as necessary in line with the Provider’s data retention practices.

11. Force Majeure
The Provider shall not be liable for failure to perform obligations due to events beyond their reasonable control, including but not limited to illness, natural disasters, or government restrictions.
In such cases, reasonable efforts will be made to reschedule sessions.

12. Complaints
Any complaints should be submitted in writing within 7 days of the issue arising.
The Provider will aim to respond within a reasonable timeframe.

13. Intellectual Property
All Course materials remain the intellectual property of the Provider and authors of the Course.
Materials may not be copied, reproduced, distributed, or shared without prior written consent.

14. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of England and Wales.

15. Agreement
By booking the Course, the Client confirms they have read, understood, and agreed to these Terms and Conditions.

TERMS AND CONDITIONS
This ticket was produced using the TryBooking UK Ltd website. All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the account holder known herein as the “Event Organiser” using the TryBooking UK Ltd website to manage this event and not that of TryBooking UK Ltd., its subsidiaries, affiliates, officers, agents, other partners and employees known herein as “TryBooking UK”. 1. TryBooking UK is not responsible for the Terms and Conditions or any other instructions or directives imposed by the Event Organiser. 2. TryBooking UK is not liable for any loss or damage arising from the purchase of this ticket. 3. TryBooking UK cannot exchange or refund this ticket. 4. The additional booking fee that may apply when purchasing tickets via the TryBooking UK Ltd website is not negotiable or refundable and can be subject to change at TryBooking UK's sole discretion. 5. A cancelled, postponed or altered event does not constitute an obligation by TryBooking UK to substitute, refund or provide other compensation monetary or otherwise. 6. Any dispute which may arise regarding the booking of this event or the way in which this event is conducted or the conditions in which this event is held is solely between the ticket holder and the Event Organiser and not a part of TryBooking UK's responsibilities.