We are generous with our rescheduling and cancelling policy although it remains at management’s discretion. Please help us by giving at least 1 working days’ notice by email or phone. We are an all-weather facility and cannot refund or reschedule due to wet weather but are happy to help if you are prevented from using your session due to illness or accident. We do not refund if you do not turn up and then contact us later as we will have arranged staff for your session.
Cancelling less than 1 day before booking or no-show, we are unable to refund your money in this situation, nor offer you another visit. Prior to this time frame, we can look to rearrange your session at the management’s discretion.

TERMS AND CONDITIONS
This ticket was produced using the TryBooking UK Ltd website. All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the account holder known herein as the “Event Organiser” using the TryBooking UK Ltd website to manage this event and not that of TryBooking UK Ltd., its subsidiaries, affiliates, officers, agents, other partners and employees known herein as “TryBooking UK”. 1. TryBooking UK is not responsible for the Terms and Conditions or any other instructions or directives imposed by the Event Organiser. 2. TryBooking UK is not liable for any loss or damage arising from the purchase of this ticket. 3. TryBooking UK cannot exchange or refund this ticket. 4. The additional booking fee that may apply when purchasing tickets via the TryBooking UK Ltd website is not negotiable or refundable and can be subject to change at TryBooking UK's sole discretion. 5. A cancelled, postponed or altered event does not constitute an obligation by TryBooking UK to substitute, refund or provide other compensation monetary or otherwise. 6. Any dispute which may arise regarding the booking of this event or the way in which this event is conducted or the conditions in which this event is held is solely between the ticket holder and the Event Organiser and not a part of TryBooking UK's responsibilities.