Terms and Conditions

Cancellations of outdoor sessions/ workshops
The sessions will go ahead in most weather conditions, however in high winds the woodlands we use close the area for safety. Please check your emails in the morning before you leave in case of this.

If the event goes ahead in adverse weather (e.g. rain or snow), we don’t offer a refund; we feel that lots of cosy layers and a campfire should keep us cosy and happy. We only cancel if the winds are above 25mph or there is a combination of extreme cold and high wind or freezing rain. If a session is cancelled due to adverse weather we shall offer you credit of the full amount paid to use at a rescheduled or future event. We cannot, however, compensate you for travel or other costs incurred.

We reserve the right to cancel in the event of facilitator’s ill health or not enough participants to run the event. If we do need to cancel for these reasons we will refund to you all deposits and payments you have paid us. We cannot, however, compensate you for travel or other costs incurred. We strongly advise taking out insurance in case of this.

In the event of a cancellation, we shall contact you by email or text as soon as possible before the event.

Refunds
4+ weeks before the workshop you will be offered a full refund or a change of date.

2-4 weeks before the workshop you will be offered a 50% refund or a change of date.

Within 14 days of the workshop, unfortunately, we are unable to offer a refund or change of date. In this case, we suggest you give your place to a colleague or friend. This is because we are a small company and we have to pay all of our staff (and venue /equipment costs) regardless of cancellations, our margins are low as we want to keep prices low and affordable.

Please email to arrange a name change for a ticket and so that we can get the health details of the new attendee.

TERMS AND CONDITIONS
This ticket was produced using the TryBooking UK Ltd website. All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the account holder known herein as the “Event Organiser” using the TryBooking UK Ltd website to manage this event and not that of TryBooking UK Ltd., its subsidiaries, affiliates, officers, agents, other partners and employees known herein as “TryBooking UK”. 1. TryBooking UK is not responsible for the Terms and Conditions or any other instructions or directives imposed by the Event Organiser. 2. TryBooking UK is not liable for any loss or damage arising from the purchase of this ticket. 3. TryBooking UK cannot exchange or refund this ticket. 4. The additional booking fee that may apply when purchasing tickets via the TryBooking UK Ltd website is not negotiable or refundable and can be subject to change at TryBooking UK's sole discretion. 5. A cancelled, postponed or altered event does not constitute an obligation by TryBooking UK to substitute, refund or provide other compensation monetary or otherwise. 6. Any dispute which may arise regarding the booking of this event or the way in which this event is conducted or the conditions in which this event is held is solely between the ticket holder and the Event Organiser and not a part of TryBooking UK's responsibilities.