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Terms and Conditions  −  संदीप खरे Unplugged – एक सांस्कृतिक पर्व

Terms and Conditions

In these terms and conditions "MMR" refers to “Marathi Mandal Reading”. MMR sells all tickets as an organiser, and promoter of an event.
COVID-19
1. If you or any of your close family members are unwell and/or you are recently in contact with a person who is infected due to COVID, please DO NOT attend the event and inform the organiser as soon as possible.
Purchasing tickets
2. Tickets you purchase are for personal use. Except as we may agree, you and your party must not re-sell or transfer (or seek to re-sell or transfer) the tickets in breach of the applicable terms. A breach of this condition will entitle MMR to cancel the tickets without prior notification, refund, compensation, or liability.
3. In addition to the ticket price, your order may require payment of a booking fee per ticket, a transaction fees per order and/or other supplementary fees which may apply to the event. Those fees are not refundable.
4. To prevent fraud and protect MMR and you, we may carry out checks and/or you may be asked to provide additional information (such as a copy of a credit or debit card statement) after your booking so we can verify your purchase. If we suspect fraud, we may cancel any order or tickets.
5. You must inform MMR of any change of address, contact phone number or email address, both before and after receipt of the tickets. Our contact details are mentioned below. Our preferred method to contact you is email/phone, so you should take care to provide a current, valid email address and be aware that your email filter settings may treat our emails as spam or direct them to your junk folder.
6. An order for tickets is not complete until accepted by us. We try to ensure all prices are accurate, but errors may occur. If we discover an error in the price of tickets you have ordered we will inform you as soon as possible and we may either cancel the order (in which case you will be refunded the ticket price and any booking, transaction, or supplementary fees you have paid) or give you the option of confirming your order at the correct price.
7. On rare occasions the show or event may be filmed or recorded. Buying a ticket affirms your consent to the filming and sound recording of yourself as a member of the audience/performer/participant. If you have any objection, should this happen when you attend a show or event, please contact a member of the MMR immediately.
Delivery and collection
8. Tickets may be despatched to you electronically or by post (including secure, registered, recorded and regular post) or made available for collection at the venue.
9. We will try to despatch tickets to you promptly by the despatch method agreed at the time of booking (preferably via email), but we may, where reasonable, make tickets available for collection at the venue, or issue tickets electronically instead of posting them to you if:
- posting is impractical due to timing or circumstances beyond our control (e.g. strikes); or
- necessary for reasons of identification; or
- your tickets are lost in the post
We are otherwise unable to post tickets to you for any reason, you will be notified by phone, email or in writing (using the contact details provided by you) if this becomes necessary.
10. For tickets delivered by post, if you have provided an email address you will receive an email confirming despatch of your order. Tickets delivered electronically may be issued anytime from the date of purchase until the date of the event.
11. We cannot usually specify the dates on which you will receive tickets. If you do not inform us of the non-receipt of tickets within a reasonable time (in any event at least 72 hours before the event) we will have no liability to you.
12. If tickets sent by post are returned to us marked "addressee gone away", "addressee unknown" or similar words indicating that you do not reside at the address, your order may be cancelled and the ticket price and any supplementary charges (but not the booking fee or transaction fee) refunded, or your order may be made available for collection at the box office.
13. To collect tickets at the venue, the cardholder must present the card used to book the tickets as identification. Other identification or letters authorising collection may not be accepted and the tickets may be withheld at the box office.
14. Always check your tickets upon receipt and advise us promptly of any errors. Mistakes when ordering cannot always be corrected, and any corrections are discretionary.
Cancellation Rights and Refunds
15. Tickets cannot be transferred, exchanged, or refunded once purchased.
16. No duplicate tickets will be issued to replace tickets that have been lost or stolen after they have been delivered to you, and nor will such tickets be refunded.
17. If for any reason you are entitled to a refund, in most cases you must return any tickets you have. Follow the refund instructions otherwise you may not receive a refund. If these require you to return the tickets, do so promptly and within the timeframe communicated to you.
18. Tickets should be returned (with copy of the email or letter entitling you to a refund, or a covering note containing your order reference number and contact information) to the specified address by registered post (or an equivalent secure postal method). Please note that the return postage cost is non-refundable.
19. Any refund will usually be paid, either by using the same method you used to buy the tickets or alternative, within 30 days of the original date of the event or the date that we receive your returned tickets, whichever is later.
20. For more information about refunds, please contact MMR.
21. No refunds will be offered under any circumstances if you fail to comply with all terms and conditions applicable to those tickets, the venue, or the event.
Cancellation, change or postponement of an event
22. Decisions to change or cancel events are the discretion to MMR. If there are any significant changes, you will be notified accordingly via email or by phone.
23. You should always check that an event is going ahead at the scheduled date, time, and venue.
24. If an event is rescheduled, changed, or moved, MMR will usually give you the option of either retaining or exchanging your tickets for the new date/location. Please note that if you have paid the Booking Fee and/or any Transaction Fees, these are not refundable in any circumstances.
Attending an event
25. MMR has no responsibility whatsoever for any loss or damage of any kind suffered at or in connection with event (including loss, damage or theft any personal property at an event).
26. Admission to an event is always subject to any terms, conditions or rules of MMR and the venue operator. If you breach those terms, conditions, or rules then MMR or venue operator may refuse admission or require you or other ticket holders to leave the venue and you will not be entitled to a refund.
27. Amongst other things you will need to comply with health and safety rules and any security requirements (including security searches for the safety of those attending the event). The venue or MMR will have rights to refuse admission or eject you in certain circumstances and these are likely to include if you are involved with abusive, threatening, drunken or other anti-social behaviour, or carry offensive weapons or illegal or prohibited substances or make unauthorised audio, video, or photographic recordings. There will often also be rules restricting or preventing the admission of late comers.
28. Before you finalise your booking, please read all the information that applies to the event and/or ticket. If you or any member of your party has requirements, please raise these when booking and we will endeavour to address your query. There can be no guarantee that requirements can be met if notified at the event.
29. If you or any member of your party has ANY kind of food allergies, please inform MMR volunteer immediately. “Food served at the event may contain nuts!”
30. When you receive your tickets check the details carefully. When attending the event, carry proof of age if appropriate.
MMR Volunteers
31. MMR volunteers who are organising such event(s) are not paid and they are devoting their personal time for this cause on gathering and uniting Marathi community in and/or around Reading city.
32. Disrespectful Behaviour, Abuse, Including Aggression and Violence and Appropriate Response at the event venue will not be tolerated.
33. The attendees who act in an abusive manner towards volunteers may be asked to leave and told that they could be prevented from attending any future events if their behaviour and attitude does not alter.
Privacy
34. We may share your personal information with MMR volunteers as necessary only for the purposes of the event. We will not otherwise share that information for marketing or any other purposes without your consent (as part of the booking process or otherwise) unless required by law.
35. We will always respect your privacy and any personal communication between you and ourselves. We will always comply with United Kingdom data protection legislation.
36. We may receive information that you submit to any third-party website that you access from a link contained in this website or from which you linked to this website. We will only use that information in accordance with this Privacy Policy.
37. The contact details you provide to MMR may be passed to the NHS test and trace team if they make a request to us. This is to enable them to notify you of potential exposure to Covid-19.
38. Other than the disclosures referred to in the Terms & Conditions, we will not disclose any personal information without your permission, unless we are legally entitled or obliged to do so (for example, if required to do so by Court order, or to prevent fraud or any other crime).
General
39. MMR cannot be liable in any way for the acts or omissions of others.
40. These terms and conditions do not create any rights or obligations enforceable by or against anyone other than MMR.
41. The ticket(s) purchase by you and these terms and conditions (and any contractual or non-contractual matters arising in relation to these terms and conditions) are governed by English law and any disputes arising out of any transaction between you and MMR are subject to the exclusive jurisdiction of the English Courts.
Contact MMR
42. Still confused? Then please contact MMR volunteers using the details set out below, quoting the order number you were given at the time of purchasing your tickets (if applicable), and we'll see what we can do to help.
Email: marathimandalrdg@gmail.com


TERMS AND CONDITIONS
This ticket was produced using the TryBooking UK Ltd website. All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the account holder known herein as the “Event Organiser” using the TryBooking UK Ltd website to manage this event and not that of TryBooking UK Ltd., its subsidiaries, affiliates, officers, agents, other partners and employees known herein as “TryBooking UK”. 1. TryBooking UK is not responsible for the Terms and Conditions or any other instructions or directives imposed by the Event Organiser. 2. TryBooking UK is not liable for any loss or damage arising from the purchase of this ticket. 3. TryBooking UK cannot exchange or refund this ticket. 4. The additional booking fee that may apply when purchasing tickets via the TryBooking UK Ltd website is not negotiable or refundable and can be subject to change at TryBooking UK's sole discretion. 5. A cancelled, postponed or altered event does not constitute an obligation by TryBooking UK to substitute, refund or provide other compensation monetary or otherwise. 6. Any dispute which may arise regarding the booking of this event or the way in which this event is conducted or the conditions in which this event is held is solely between the ticket holder and the Event Organiser and not a part of TryBooking UK's responsibilities.

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