TERMS & CANCELLATION CONDITIONS
If you cancel your registration more than ONE month before the event, an administration fee of £100 + UK VAT will be applicable. For cancellations received on or after this date, or in the event of non-attendance, a 100% cancellation fee applies. In these circumstances NO refund can be given. All cancellations MUST be made in writing and will be acknowledged in writing.
If you make your booking via the telephone, you are automatically adhering to our terms and conditions. It may be necessary for reasons beyond the control of the organisers to alter the content, timings or venue.
Mainspring does not accept liability for any transport disruption or individual transport delays and in such circumstances the normal cancellation restrictions apply.
In the event of a terrorist alert or incident that prevents the running of the conference, Mainspring reserves the right to retain up to 50% of the fee as a contribution to delegate registration, location and administrative costs.
You will always receive an acknowledgement of your booking. If you do not receive anything, please call us on +44 (0)1733 367600 to make sure we have received your booking. Mainspring Enterprises Ltd. Registered number 10439936. 13 Orton Enterprise Centre | Bakewell Road | Peterborough | PE2 6XU | UK

TERMS AND CONDITIONS
This ticket was produced using the TryBooking UK Ltd website. All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the account holder known herein as the “Event Organiser” using the TryBooking UK Ltd website to manage this event and not that of TryBooking UK Ltd., its subsidiaries, affiliates, officers, agents, other partners and employees known herein as “TryBooking UK”. 1. TryBooking UK is not responsible for the Terms and Conditions or any other instructions or directives imposed by the Event Organiser. 2. TryBooking UK is not liable for any loss or damage arising from the purchase of this ticket. 3. TryBooking UK cannot exchange or refund this ticket. 4. The additional booking fee that may apply when purchasing tickets via the TryBooking UK Ltd website is not negotiable or refundable and can be subject to change at TryBooking UK's sole discretion. 5. A cancelled, postponed or altered event does not constitute an obligation by TryBooking UK to substitute, refund or provide other compensation monetary or otherwise. 6. Any dispute which may arise regarding the booking of this event or the way in which this event is conducted or the conditions in which this event is held is solely between the ticket holder and the Event Organiser and not a part of TryBooking UK's responsibilities.