Danae Jones Consulting Customer Service Sensation Workshop
Providing superior customer service is the cheapest marketing strategy on earth. Master it & you will have loyal customers for life!
Danae Jones guarantees you will improve the customer service experience in your business/organisation by the end of this half day program. So do yourself a favour & learn how to be a customer service sensation today!
What you will learn:
• What are your company’s core values & how does that translate to your customer service journey?
• Creating a customer centric culture
• Dealing with difficult customer interactions – tools to diffuse
• The importance of product knowledge
• Active listening & how to engage in it
• Learn how to show empathy with even the most difficult customers
• Diversity & sensitivity. What is an isn’t acceptable in a modern society.
• What is a Raving Fan & how do you attract them?
Inclusions: Morning tea & lunch provided, along with all workshop materials
Cost: $350 plus GST per person (only 12 seats)
Danae Jones guarantees you will improve the customer service experience in your business/organisation by the end of this half day program. So do yourself a favour & learn how to be a customer service sensation today!
What you will learn:
• What are your company’s core values & how does that translate to your customer service journey?
• Creating a customer centric culture
• Dealing with difficult customer interactions – tools to diffuse
• The importance of product knowledge
• Active listening & how to engage in it
• Learn how to show empathy with even the most difficult customers
• Diversity & sensitivity. What is an isn’t acceptable in a modern society.
• What is a Raving Fan & how do you attract them?
Inclusions: Morning tea & lunch provided, along with all workshop materials
Cost: $350 plus GST per person (only 12 seats)
Friday 29 August 2025 9:00 AM - 1:00 PM (UTC+10)
Location
Danae Jones Consulting Training Room
371 Mulgrave Road, Cairns Queensland 4870
Contact Details
Contact Form
Danae Jones Consulting Customer Service Sensation Workshop
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