Top Priorities for Practice Leaders 2025 - on demand

Explore this year’s industry trends and key insights from the 2025 US and UK Deltek Clarity Study results, with Ian Harry and Michelle Mason from Smartsoftware and Matthew Tence from the ACA and JCB. Hear key top level themes and challenges before diving deeper into selected topics and reflections on architectural practice in Australia. Originally held 9 September 2025.

To thrive in the competitive architecture industry, practices need to remain agile and proactive, continuously transforming and leveraging emerging opportunities to stay ahead of industry trends. This webinar identifies hurdles practices are currently facing in overseas markets and opportunities they see ahead. Dive into a selection of themes that emerged in the 2025 Deltek Clarity Reports in these markets, and hear from our team on what they are seeing in the Australian industry.

After looking at top level themes and challenges, the team explores the following topics in more depth:

• Project management
• Technology trends including cyber risks & AI
• Performance metrics & profitability
• Business development
• Human capital management

SPEAKERS

Ian Harry is the General Manager of Smartsoftware, and has over 30 years’ experience in the ERP software industry. As a Certified Practicing Accountant (CPA), he was the CFO for several technology companies before joining Deltek’s Premier Partner, Smartsoftware where he worked in Business Development and Client Management before taking on the General Management role. Ian has project managed quite a number of ERP implementations over his career, and enjoys working closely with many of Smartsoftware’s clients to ensure that they fully leverage their investment in technology.

Michelle Mason is a Senior Consultant at Smartsoftware. Michelle is a Certified Practicing Accountant (CPA) who has 25 years experience working in Finance across manufacturing, legal, architecture and design industries. Michelle has spent the last 20 years working with ERP Software products, including implementation, development and managing these products.

Matthew Tence is Practice Manager at Jackson Clements Burrows and has extensive experience in business and operations management, leading architecture and design practices in Australia. His skills and experience include accounts / finance, resourcing, human resources, fees, contracts, IT, marketing and facilities. His qualifications include a Bachelor of Design – Landscape Architecture, and he is a Graduate Member of the Australian Institute of Company Directors. Matthew is Treasurer and Committee Member for the Victoria/Tasmania Branch of the Association of Consulting Architects. 

COST

Members $30
Non-members $60

*One ticket per attendee. 

CPD

Completion of this 1 hour webinar and submission of the self-checked assessment task will deliver 1 formal CPD point.

Learning outcomes – Participation in this webinar will give an understanding of a current snapshot of architecture business sentiment on key issues in a range of markets, as context for attendees' own practice planning. Includes insights into the outlook on project management, technology trends including cyber risks & AI, performance metrics & profitability, business development and human capital management.

Units of Competency and Performance Criteria – Practice Management and Professional Conduct - PC2, PC4.

CONTACT