April - Having Sensitive Conversations with Confidence
About
1-Hour Virtual MasterclassCulture is shaped in the conversations leaders have, and the ones they avoid. This masterclass builds confidence and capability to address sensitive issues early, clearly and respectfully, so performance and relationships don’t drift.
In this 1-hour virtual masterclass on Having Sensitive Conversations with Confidence, we’ll explore three key areas:
Understanding the Cost of Avoidance – Spot early signs of drift and understand how silence affects trust, performance and team norms.
Preparing for the Conversation – Clarify intent, separate facts from stories, manage emotions, and set the conditions for a productive discussion.
Holding the Conversation Well – Use a simple structure to be direct and human, respond to defensiveness, and repair after tension.
Date
Tuesday 14 April 2026 11:00 AM - 12:00 PM (UTC+11)Location
Online event access details will be provided by the event organiser