Webinar recording: Growing Pains - Changes in classes of projects, services and associated risks
As design and consulting practices in the construction industry grow, take on larger projects, or move into new service areas, the risks to professional practice expand just as quickly. What once worked for a small, tightly run team can become strained under increased workload, complex delivery models, and new commercial pressures. This webinar recording explores the practical and risk management challenges that arise when practices change in size, scope, and ambition.
Senior Risk Manager, Felicity Dixon, examines common pressure points — including under-resourcing, over-promising, inappropriate fee structures, insurance gaps, and subconsultant engagement — and outline practical controls that help firms scale sustainably. Through practice-focused guidance, you will gain tools to identify early warning signs and implement safeguards before growth turns into exposure.
CPD: 1 formal hour
Learning Objectives
Following the completion of this webinar, you will:
- Identify the key professional risks that emerge when design practices grow, diversify services, or pursue larger and more complex projects.
- Evaluate how under-resourcing and capability gaps create delivery, quality, and liability risks — and apply practical strategies for workload and capacity planning.
- Review how changes in project size, service mix, and delivery model can affect professional indemnity coverage and policy adequacy.
- Apply better practices for selecting, appointing, and managing subconsultants, including clear scopes, contractual alignment, and insurance checks.
Units of Competency / Performance Criteria (as per the National Standard of Competency for Architects 2021):
PC 1, PC 2, PC 9
Cost
Standard - $80
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