Danae Jones Consulting Customer Service Sensation Workshop
Providing superior customer service is the cheapest marketing strategy on earth. Master it & you will have loyal customers for life!
Danae Jones guarantees you will improve the customer service experience in your business/organisation by the end of this half-day program. So do yourself a favour & have you and your team learn how to be a customer service sensation today - you won’t regret it!
What you will learn:
• What are your company’s core values & how does that translate to your customer service journey?
• Creating a customer-centric culture
• The importance of product knowledge
• Active listening & how to engage in it
• Dealing with difficult customer interactions – tools to diffuse
• Learn how to show empathy with even the most difficult customers
• Diversity & sensitivity. What is and isn’t acceptable in a modern society.
• Learn how to attract Raving Fans
Inclusions: Morning tea & lunch provided, along with all workshop materials
Cost: $424 per person (only 12 seats)
Note: Additional one-on-one coaching is available post training if required for participants.
Danae Jones guarantees you will improve the customer service experience in your business/organisation by the end of this half-day program. So do yourself a favour & have you and your team learn how to be a customer service sensation today - you won’t regret it!
What you will learn:
• What are your company’s core values & how does that translate to your customer service journey?
• Creating a customer-centric culture
• The importance of product knowledge
• Active listening & how to engage in it
• Dealing with difficult customer interactions – tools to diffuse
• Learn how to show empathy with even the most difficult customers
• Diversity & sensitivity. What is and isn’t acceptable in a modern society.
• Learn how to attract Raving Fans
Inclusions: Morning tea & lunch provided, along with all workshop materials
Cost: $424 per person (only 12 seats)
Note: Additional one-on-one coaching is available post training if required for participants.
Friday 7 August 2026 9:00 AM - 1:00 PM (UTC+10)
Location
Danae Jones Consulting Training Room
371 Mulgrave Road, Cairns Queensland 4870
Contact Details
Contact Form
Danae Jones Consulting Customer Service Sensation Workshop
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