MGA HR Masterclass Workshop Series 2026
Location
Venue Details attached to individual sessions
About
Practical HR training for independent retailers.
Managing people in retail has never been more complex. From understanding Award obligations and rostering requirements to handling difficult conversations and workplace performance issues, retailers are navigating increasing pressure and compliance expectations every day.
MGA’s HR Masterclass is a practical, in-person workshop designed specifically for independent grocery, liquor and hardware retailers. Delivered by MGA’s experienced HR and legal team, these sessions will provide practical guidance, real-world examples and actionable tools that retailers can immediately apply in their businesses.
This interactive workshop is focused on helping employers build confidence managing their teams while reducing risk and improving workplace processes.
What Will Be Covered?
Understanding the General Retail Industry Award (GRIA)
• Employment contracts and obligations
• Full-time, part-time and casual employment
• Employee classifications
• Hours of work, overtime and penalty rates
• Rostering and changing employee hours
Managing Employees Effectively
• Workplace grievances and complaints
• Performance management and PIPs
• Conducting compliant disciplinary processes
• Navigating difficult conversations professionally
Workplace Policies & Implementation
• Core workplace policies retailers should have in place
• Implementing policies effectively in-store
• Creating consistency and compliance across teams
Legal Overview: Fair Work Commission - Presented by MGA CEO, Martin Stirling
Managing people in retail has never been more complex. From understanding Award obligations and rostering requirements to handling difficult conversations and workplace performance issues, retailers are navigating increasing pressure and compliance expectations every day.
MGA’s HR Masterclass is a practical, in-person workshop designed specifically for independent grocery, liquor and hardware retailers. Delivered by MGA’s experienced HR and legal team, these sessions will provide practical guidance, real-world examples and actionable tools that retailers can immediately apply in their businesses.
This interactive workshop is focused on helping employers build confidence managing their teams while reducing risk and improving workplace processes.
What Will Be Covered?
Understanding the General Retail Industry Award (GRIA)
• Employment contracts and obligations
• Full-time, part-time and casual employment
• Employee classifications
• Hours of work, overtime and penalty rates
• Rostering and changing employee hours
Managing Employees Effectively
• Workplace grievances and complaints
• Performance management and PIPs
• Conducting compliant disciplinary processes
• Navigating difficult conversations professionally
Workplace Policies & Implementation
• Core workplace policies retailers should have in place
• Implementing policies effectively in-store
• Creating consistency and compliance across teams
Legal Overview: Fair Work Commission - Presented by MGA CEO, Martin Stirling
Date & TIME
Melbourne: Thursday, 13 August 2026 | 9am-11:30am
Sydney: Thursday, 20 August 2026 | 9am- 11:30am
Brisbane: Friday, 28 August 2026 | 9am-11:30am
VENUE
Melbourne: SafeScope Level 31, 300 LaTrobe Street, Melbourne, 3000
Sydney: Asahi Beverages Level 5, 347 Kent Street, Sydney NSW 2000
Brisbane: Asahi Beverages Level 2, 15 James Street, Fortitude Valley, QLD 4006