Petersen Ink

Respect, equity and diversity (RED) contact officers are an essential part of every workplace. They support colleagues and managers by providing information and by promoting positive work environments. This course explains the responsibilities of RED contact officers and shows how to engage with colleagues and managers on RED issues.

This is our most popular course, and is a good option for team members and managers at ASO/APS levels 5 and 6. We will show you how to write documents that support action and decisions, such as briefs and reports. We explain how to decide what content to put in your document, and how to write that content up in a clear and easy to read style.

This course is our foundation writing course, and is a good option for team members and other employees up to ASO/APS level 4. We will show you how to develop relevant content for your documents and how to write that content up in a clear and easy to read style. We will also explain current government style and formatting rules.

This is our most popular course, and is a good option for team members and managers at ASO/APS levels 5 and 6. We will show you how to write documents that support action and decisions, such as briefs and reports. We explain how to decide what content to put in your document, and how to write that content up in a clear and easy to read style.

This course is our top-level writing course, and is designed for managers who write about complex, serious or sensitive topics. We will show you how to plan document production, develop relevant content, use a persuasive writing style, and how to review a document. The course is suitable for SOG A/B/C and EL1/EL2, or for staff preparing to work at that level.

Everyone expects to work in an environment that values respect, equity and diversity. But these concepts aren't always well understood or supported. This course explains the rights and obligations of employees and managers in these areas. It will help you to promote a positive work environment and how to respond if a colleague, manager or team member behaves badly.

This course is our foundation writing course, and is a good option for team members and other employees up to ASO/APS level 4. We will show you how to develop relevant content for your documents and how to write that content up in a clear and easy to read style. We will also explain current government style and formatting rules.

This is our most popular course, and is a good option for team members and managers at ASO/APS levels 5 and 6. We will show you how to write documents that support action and decisions, such as briefs and reports. We explain how to decide what content to put in your document, and how to write that content up in a clear and easy to read style.

This course is our top-level writing course, and is designed for managers who write about complex, serious or sensitive topics. We will show you how to plan document production, develop relevant content, use a persuasive writing style, and how to review a document. The course is suitable for SOG A/B/C and EL1/EL2, or for staff preparing to work at that level.

This is our most popular course, and is a good option for team members and managers at ASO/APS levels 5 and 6. We will show you how to write documents that support action and decisions, such as briefs and reports. We explain how to decide what content to put in your document, and how to write that content up in a clear and easy to read style.

Respect, equity and diversity (RED) contact officers are an essential part of every workplace. They support colleagues and managers by providing information and by promoting positive work environments. This course explains the responsibilities of RED contact officers and shows how to engage with colleagues and managers on RED issues.

Everyone expects to work in an environment that values respect, equity and diversity. But these concepts aren't always well understood or supported. This course explains the rights and obligations of employees and managers in these areas. It will help you to promote a positive work environment and how to respond if a colleague, manager or team member behaves badly.

Everyone expects to work in an environment that values respect, equity and diversity. But these concepts aren't always well understood or supported. This course explains the rights and obligations of employees and managers in these areas. It will help you to promote a positive work environment and how to respond if a colleague, manager or team member behaves badly.

This is our most popular course, and is a good option for team members and managers at ASO/APS levels 5 and 6. We will show you how to write documents that support action and decisions, such as briefs and reports. We explain how to decide what content to put in your document, and how to write that content up in a clear and easy to read style.

This course is our top-level writing course, and is designed for managers who write about complex, serious or sensitive topics. We will show you how to plan document production, develop relevant content, use a persuasive writing style, and how to review a document. The course is suitable for SOG A/B/C and EL1/EL2, or for staff preparing to work at that level.

This course is our foundation writing course, and is a good option for team members and other employees up to ASO/APS level 4. We will show you how to develop relevant content for your documents and how to write that content up in a clear and easy to read style. We will also explain current government style and formatting rules.

This is our most popular course, and is a good option for team members and managers at ASO/APS levels 5 and 6. We will show you how to write documents that support action and decisions, such as briefs and reports. We explain how to decide what content to put in your document, and how to write that content up in a clear and easy to read style.

Everyone expects to work in an environment that values respect, equity and diversity. But these concepts aren't always well understood or supported. This course explains the rights and obligations of employees and managers in these areas. It will help you to promote a positive work environment and how to respond if a colleague, manager or team member behaves badly.

This is our most popular course, and is a good option for team members and managers at ASO/APS levels 5 and 6. We will show you how to write documents that support action and decisions, such as briefs and reports. We explain how to decide what content to put in your document, and how to write that content up in a clear and easy to read style.

This is our most popular course, and is a good option for team members and managers at ASO/APS levels 5–6. We will show you how to write documents that support action and decisions, such as briefs and reports. We explain how to decide what content to put in your document, and how to write that content up in a clear and easy to read style.

This is our most popular course, and is a good option for team members and managers at ASO/APS levels 5–6. We will show you how to write documents that support action and decisions, such as briefs and reports. We explain how to decide what content to put in your document, and how to write that content up in a clear and easy to read style.

This course is our foundation writing course, and is a good option for team members and other employees up to ASO/APS level 4. We will show you how to develop relevant content for your documents and how to write that content up in a clear and easy to read style. We will also explain current government style and formatting rules.

Plain English is the basis of all good workplace writing. This is our foundation course and is for people who want to learn to write in a clear, assertive and easy to read style. We will show you how to make your writing simple, accountable, productive, engaging and inclusive. This is a one-day course led by an expert facilitator. The course price includes all learning materials, morning tea, lunch and afternoon tea. Free parking is available at the venue.

Managing difficult behaviour can be a daunting responsibility. In this course we will explain not just what you are required to do in a difficult situation at work, but also how to do it. You will examine risk factors and obstacles to action, as well as how to control those risks and overcome those obstacles. The course is suitable for all supervisors and managers up to SOG A/B/C and EL1/EL2. The course is also suitable for managers in non-government businesses.

This course is for people who review a lot of documents at work. While it is suitable for all levels of staff, it is a good option for managers and supervisors who are already good writers, and who want to improve the efficiency of their document production as well as the quality of their team's work. We will show you how to develop an editing workflow that checks both the substance and the style of a document.

This course is our top level writing course, and it is designed for managers who write about complex, serious or sensitive topics. We will show you how to plan document production, develop relevant content, use a persuasive writing style, and how to review a document. The course is suitable for SOG A/B/C and EL1/EL2, or for staff preparing to work at that level.

This is our most popular course, and is a good option for team members and managers at ASO/APS levels 5–6. We will show you how to write documents that support action and decisions, such as briefs and reports. We explain how to decide what content to put in your document, and how to write that content up in a clear and easy to read style.

This course is our foundation writing course, and is a good option for team members and other employees up to ASO/APS level 4. We will show you how to develop relevant content for your documents and how to write that content up in a clear and easy to read style. We will also explain current government style and formatting rules.

This course is our most popular writing course. It is designed for people who write documents such as briefs and reports that support decision-making at work. It is a good option for staff up to ASO/APS level 6. We will show you how to plan your document, develop relevant content, write in a clear and easy to read style, and how to review a document.

Managing difficult behaviour can be a daunting responsibility. In this course we will explain not just what you are required to do in a difficult situation at work, but also how to do it. You will examine risk factors and obstacles to action, as well as how to control those risks and overcome those obstacles. The course is suitable for all supervisors and managers up to SOG A/B/C and EL1/EL2. The course is also suitable for managers in non-government businesses.

This course is our top level writing course, and it is designed for managers who write about complex, serious or sensitive topics. We will show you how to plan document production, develop relevant content, use a persuasive writing style, and how to review a document. The course is suitable for SOG A/B/C and EL1/EL2, or for staff preparing to work at that level.

This course is for people who review a lot of documents at work. While it is suitable for all levels of staff, it is a good option for managers and supervisors who are already good writers, and who want to improve the efficiency of their document production as well as the quality of their team's work. We will show you how to develop an editing workflow that checks both the substance and the style of a document.

Plain English is the basis of all good workplace writing. This is our foundation course and is for people who want to learn to write in a clear, assertive and easy to read style. We will show you how to make your writing simple, accountable, productive, engaging and inclusive. This is a one-day course led by an expert facilitator. The course price includes all learning materials, morning tea, lunch and afternoon tea. Free parking is available at the venue.

This is our most popular course. It covers how to plan a document, develop relevant content, and write that content up using plain English. It also contains a module on how to review a document. The course is particularly suitable for government staff at APS and ASO levels 5–6, but it is a good option for anyone who writes documents such as briefs, business cases and reports.