Petersen Ink
Our Essential writing skills courses are some of the most popular courses offered to the Australian Public Service and the ACT Public Service.
The courses are held at East Hotel in Kingston, and include morning tea, lunch and afternoon tea provided by Agostinis restaurant. East Hotel also provide free underground parking to people attending our courses.
As one of our participants said, 'this was, hands down, the best course I have attended in the APS'.
Essential writing skills – Briefs and reports
Between Thursday 8 September 2022 and Monday 7 November 2022
This is our most popular course, and is a good option for team members and managers at ASO/APS levels 5 and 6. We will show you how to write documents that support action and decisions, such as briefs and reports. We explain how to decide what content to put in your document, and how to write that content in a clear and easy to read style.
East Hotel
Respect, equity and diversity (RED) general level
Wednesday 2 November 2022
Everyone expects to work in an environment that values respect, equity and diversity. But these concepts aren't always well understood or supported. This course explains the rights and obligations of employees and managers in these areas. It will help you to promote a positive work environment and how to respond if a colleague, manager or team member behaves badly.
East Hotel
Essential writing skills – Emails and letters
Tuesday 4 October 2022
This course is our foundation writing course, and is a good option for team members and other employees up to ASO/APS level 4. We will show you how to develop relevant content for your documents and how to write that content in a clear and easy to read style. We will also explain current government style and formatting rules.
East Hotel
Essential writing skills – Briefs and reports
Tuesday 19 July 2022
This is our most popular course, and is a good option for team members and managers at ASO/APS levels 5 and 6. We will show you how to write documents that support action and decisions, such as briefs and reports. We explain how to decide what content to put in your document, and how to write that content up in a clear and easy to read style.
East Hotel
Respect, equity and diversity (RED) general level
Tuesday 12 July 2022
Everyone expects to work in an environment that values respect, equity and diversity. But these concepts aren't always well understood or supported. This course explains the rights and obligations of employees and managers in these areas. It will help you to promote a positive work environment and how to respond if a colleague, manager or team member behaves badly.
East Hotel
Respect, equity and diversity (RED) general level (CANCELLED)
Thursday 2 December 2021
Everyone expects to work in an environment that values respect, equity and diversity. But these concepts aren't always well understood or supported. This course explains the rights and obligations of employees and managers in these areas. It will help you to promote a positive work environment and how to respond if a colleague, manager or team member behaves badly.
East Hotel
Respect, equity and diversity (RED) contact officer training (CANCELLED)
Wednesday 1 December 2021
Respect, equity and diversity (RED) contact officers are an essential part of every workplace. They support colleagues and managers by providing information and by promoting positive work environments. This course explains the responsibilities of RED contact officers and shows how to engage with colleagues and managers on RED issues.
East Hotel
Essential writing skills – Briefs and reports (CANCELLED)
Wednesday 3 November 2021
This is our most popular course, and is a good option for team members and managers at ASO/APS levels 5 and 6. We will show you how to write documents that support action and decisions, such as briefs and reports. We explain how to decide what content to put in your document, and how to write that content up in a clear and easy to read style.
East Hotel
Essential writing skills – Managers and executive levels
Thursday 7 October 2021
This course is our top-level writing course, and is designed for managers who write about complex, serious or sensitive topics. We will show you how to plan document production, develop relevant content, use a persuasive writing style, and how to review a document. The course is suitable for SOG A/B/C and EL1/EL2, or for staff preparing to work at that level.
East Hotel
Essential writing skills – Briefs and reports
Wednesday 6 October 2021
This is our most popular course, and is a good option for team members and managers at ASO/APS levels 5 and 6. We will show you how to write documents that support action and decisions, such as briefs and reports. We explain how to decide what content to put in your document, and how to write that content up in a clear and easy to read style.
East Hotel
Essential writing skills – Emails and letters
Tuesday 5 October 2021
This course is our foundation writing course, and is a good option for team members and other employees up to ASO/APS level 4. We will show you how to develop relevant content for your documents and how to write that content up in a clear and easy to read style. We will also explain current government style and formatting rules.
East Hotel
Respect, equity and diversity (RED) general level
Thursday 9 September 2021
Everyone expects to work in an environment that values respect, equity and diversity. But these concepts aren't always well understood or supported. This course explains the rights and obligations of employees and managers in these areas. It will help you to promote a positive work environment and how to respond if a colleague, manager or team member behaves badly.
East Hotel
Essential writing skills – Managers and executive levels
Thursday 5 August 2021
This course is our top-level writing course, and is designed for managers who write about complex, serious or sensitive topics. We will show you how to plan document production, develop relevant content, use a persuasive writing style, and how to review a document. The course is suitable for SOG A/B/C and EL1/EL2, or for staff preparing to work at that level.
East Hotel
Essential writing skills – Briefs and reports
Wednesday 4 August 2021
This is our most popular course, and is a good option for team members and managers at ASO/APS levels 5 and 6. We will show you how to write documents that support action and decisions, such as briefs and reports. We explain how to decide what content to put in your document, and how to write that content up in a clear and easy to read style.
East Hotel
Essential writing skills – Emails and letters
Tuesday 3 August 2021
This course is our foundation writing course, and is a good option for team members and other employees up to ASO/APS level 4. We will show you how to develop relevant content for your documents and how to write that content up in a clear and easy to read style. We will also explain current government style and formatting rules.
East Hotel
Essential writing skills – Briefs and reports
Wednesday 7 July 2021
This is our most popular course, and is a good option for team members and managers at ASO/APS levels 5 and 6. We will show you how to write documents that support action and decisions, such as briefs and reports. We explain how to decide what content to put in your document, and how to write that content up in a clear and easy to read style.
East Hotel
Respect, equity and diversity (RED) contact officer training
Wednesday 16 June 2021
Respect, equity and diversity (RED) contact officers are an essential part of every workplace. They support colleagues and managers by providing information and by promoting positive work environments. This course explains the responsibilities of RED contact officers and shows how to engage with colleagues and managers on RED issues.
East Hotel
Respect, equity and diversity (RED) general level
Thursday 6 May 2021
Everyone expects to work in an environment that values respect, equity and diversity. But these concepts aren't always well understood or supported. This course explains the rights and obligations of employees and managers in these areas. It will help you to promote a positive work environment and how to respond if a colleague, manager or team member behaves badly.
East Hotel
Essential writing skills – Briefs and reports
Wednesday 5 May 2021
This is our most popular course, and is a good option for team members and managers at ASO/APS levels 5 and 6. We will show you how to write documents that support action and decisions, such as briefs and reports. We explain how to decide what content to put in your document, and how to write that content up in a clear and easy to read style.
East Hotel
Essential writing skills – Managers and executive levels
Wednesday 21 April 2021
This course is our top-level writing course, and is designed for managers who write about complex, serious or sensitive topics. We will show you how to plan document production, develop relevant content, use a persuasive writing style, and how to review a document. The course is suitable for SOG A/B/C and EL1/EL2, or for staff preparing to work at that level.
East Hotel
Essential writing skills – Emails and letters
Tuesday 20 April 2021
This course is our foundation writing course, and is a good option for team members and other employees up to ASO/APS level 4. We will show you how to develop relevant content for your documents and how to write that content up in a clear and easy to read style. We will also explain current government style and formatting rules.
East Hotel
Essential writing skills – Briefs and reports
Tuesday 13 April 2021
This is our most popular course, and is a good option for team members and managers at ASO/APS levels 5 and 6. We will show you how to write documents that support action and decisions, such as briefs and reports. We explain how to decide what content to put in your document, and how to write that content up in a clear and easy to read style.
East Hotel
Respect, equity and diversity (RED) general level
Thursday 11 March 2021
Everyone expects to work in an environment that values respect, equity and diversity. But these concepts aren't always well understood or supported. This course explains the rights and obligations of employees and managers in these areas. It will help you to promote a positive work environment and how to respond if a colleague, manager or team member behaves badly.
East Hotel
Essential writing skills – Briefs and reports
Wednesday 17 February 2021
This is our most popular course, and is a good option for team members and managers at ASO/APS levels 5 and 6. We will show you how to write documents that support action and decisions, such as briefs and reports. We explain how to decide what content to put in your document, and how to write that content up in a clear and easy to read style.
East Hotel
Essential writing skills – Briefs and reports
Wednesday 18 November 2020
This is our most popular course, and is a good option for team members and managers at ASO/APS levels 5–6. We will show you how to write documents that support action and decisions, such as briefs and reports. We explain how to decide what content to put in your document, and how to write that content up in a clear and easy to read style.
East Hotel
Essential writing skills – Supporting action and decisions
Friday 6 November 2020
This is our most popular course, and is a good option for team members and managers at ASO/APS levels 5–6. We will show you how to write documents that support action and decisions, such as briefs and reports. We explain how to decide what content to put in your document, and how to write that content up in a clear and easy to read style.
East Hotel
Essential writing skills – Emails and letters
Thursday 5 November 2020
This course is our foundation writing course, and is a good option for team members and other employees up to ASO/APS level 4. We will show you how to develop relevant content for your documents and how to write that content up in a clear and easy to read style. We will also explain current government style and formatting rules.
East Hotel
Essential writing skills – Plain English
Wednesday 7 October 2020
Plain English is the basis of all good workplace writing. This is our foundation course and is for people who want to learn to write in a clear, assertive and easy to read style. We will show you how to make your writing simple, accountable, productive, engaging and inclusive.
This is a one-day course led by an expert facilitator. The course price includes all learning materials, morning tea, lunch and afternoon tea. Free parking is available at the venue.
East Hotel
Managing difficult behaviour
Tuesday 6 October 2020
Managing difficult behaviour can be a daunting responsibility. In this course we will explain not just what you are required to do in a difficult situation at work, but also how to do it. You will examine risk factors and obstacles to action, as well as how to control those risks and overcome those obstacles. The course is suitable for all supervisors and managers up to SOG A/B/C and EL1/EL2. The course is also suitable for managers in non-government businesses.
East Hotel
Essential writing skills – Editing
Tuesday 8 September 2020
This course is for people who review a lot of documents at work. While it is suitable for all levels of staff, it is a good option for managers and supervisors who are already good writers, and who want to improve the efficiency of their document production as well as the quality of their team's work. We will show you how to develop an editing workflow that checks both the substance and the style of a document.
East Hotel
Essential writing skills – Managers and executives
Monday 7 September 2020
This course is our top level writing course, and it is designed for managers who write about complex, serious or sensitive topics. We will show you how to plan document production, develop relevant content, use a persuasive writing style, and how to review a document. The course is suitable for SOG A/B/C and EL1/EL2, or for staff preparing to work at that level.
East Hotel
Essential writing skills APS 5–6 (Briefs and reports)
Tuesday 18 August 2020
This is our most popular course, and is a good option for team members and managers at ASO/APS levels 5–6. We will show you how to write documents that support action and decisions, such as briefs and reports. We explain how to decide what content to put in your document, and how to write that content up in a clear and easy to read style.
East Hotel
Essential writing skills APS 1–4 (Emails and letters)
Monday 17 August 2020
This course is our foundation writing course, and is a good option for team members and other employees up to ASO/APS level 4. We will show you how to develop relevant content for your documents and how to write that content up in a clear and easy to read style. We will also explain current government style and formatting rules.
East Hotel
Essential writing skills – Supporting action and decisions
Between Tuesday 7 April 2020 and Tuesday 16 June 2020
This course is our most popular writing course. It is designed for people who write documents such as briefs and reports that support decision-making at work. It is a good option for staff up to ASO/APS level 6. We will show you how to plan your document, develop relevant content, write in a clear and easy to read style, and how to review a document.
East Hotel
Managing difficult behaviour
Between Wednesday 8 April 2020 and Wednesday 10 June 2020
Managing difficult behaviour can be a daunting responsibility. In this course we will explain not just what you are required to do in a difficult situation at work, but also how to do it. You will examine risk factors and obstacles to action, as well as how to control those risks and overcome those obstacles. The course is suitable for all supervisors and managers up to SOG A/B/C and EL1/EL2. The course is also suitable for managers in non-government businesses.
East Hotel
Essential writing skills – Managers
Tuesday 9 June 2020
This course is our top level writing course, and it is designed for managers who write about complex, serious or sensitive topics. We will show you how to plan document production, develop relevant content, use a persuasive writing style, and how to review a document. The course is suitable for SOG A/B/C and EL1/EL2, or for staff preparing to work at that level.
East Hotel
Essential writing skills – Editing
Monday 11 May 2020
This course is for people who review a lot of documents at work. While it is suitable for all levels of staff, it is a good option for managers and supervisors who are already good writers, and who want to improve the efficiency of their document production as well as the quality of their team's work. We will show you how to develop an editing workflow that checks both the substance and the style of a document.
East Hotel
Essential writing skills – Plain English
Between Wednesday 5 February 2020 and Monday 6 April 2020
Plain English is the basis of all good workplace writing. This is our foundation course and is for people who want to learn to write in a clear, assertive and easy to read style. We will show you how to make your writing simple, accountable, productive, engaging and inclusive.
This is a one-day course led by an expert facilitator. The course price includes all learning materials, morning tea, lunch and afternoon tea. Free parking is available at the venue.
East Hotel
Essential writing skills – Supporting action and decisions
Monday 9 December 2019
This is our most popular course. It covers how to plan a document, develop relevant content, and write that content up using plain English. It also contains a module on how to review a document.
The course is particularly suitable for government staff at APS and ASO levels 5–6, but it is a good option for anyone who writes documents such as briefs, business cases and reports.
East Hotel