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Supporting Your community's wellbeing

Supporting Your community's wellbeing

About

As a volunteer, the focus is on helping others; particularly those in need. Volunteers want to make a difference and enjoy the rewards however if they are dealing with people who are difficult or those living with multiple levels of disadvantage, organisations need to provide adequate support to your volunteer workforce. This workshop will provide the volunteering team with the skills to handle some of those challenging volunteering ups and downs, placing them in a compassionate role whilst always being aware of their own health and self-care. It will equip them with the tools to handle challenging behaviours and situations which can draw energy, then enable them to disengage at the end of the day and appreciate their community contribution. Topics include:
• Strategies of good customer service when dealing with difficult people
• Being able to handle difficult situations and not hold on to negative or challenging behaviour
• Managing self-care and utilising organisational support

Location

Visy Care Hub
80B Harvester Road, Sunshine Victoria 3020

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