About

Conducting Performance Reviews: A Guide for Senior Strata Managers

This webinar is designed to equip senior leaders in strata management with the tools and knowledge to conduct meaningful and impactful performance reviews. Presenters will explore the key components of successful reviews, providing attendees with practical insights and strategies to elevate their team's performance.

Presenters:
Rebecca Ower, General Manager HR Operations, Programmed
Lorraine Murray, State Manager, Smarter Communities Victoria / Victoria Body Corporate Services
Nathan Keating, Managing Director, Focus Building Risk and Compliance


Key topics:

Setting KPIs and objectives for your staff 
Preparing to undertake review and reflection as a manager. 
The importance of tracking annual reviews vs on-going performance 
Performance reviews not salary review 
Learn techniques for identifying and addressing underperformance fairly 
Gain best practices for providing constructive feedback and coaching 
Acquire tips for handling difficult conversations effectively

Links to Strata Workforce Competecy Framework

The 'Mastering Performance Reviews: A Guide for Directors in Strata Management' webinar aligns most closely with the Senior Strata Community Manager level. Here are the reasons: 

Leadership Development: The webinar equips directors with skills for conducting performance reviews, which is essential for Senior Strata Community Managers who oversee all strata community managers and staff. This aligns with their responsibility to ensure continuous improvement and achievement of goals 

Advanced Skills in Feedback and Motivation: Senior Strata Community Managers require strong leadership, mentoring, and coaching abilities, which are key focuses of this webinar. The training on providing constructive feedback and effective communication techniques directly supports the development of these advanced skills  

Comprehensive Management Responsibilities: The session's emphasis on discussing competencies, KPIs, and goals relevant to strata management aligns with the high level of governance and leadership expected from Senior Strata Community Managers. They must manage complex schemes and ensure compliance with legal and financial standards  

Location

Online event access details will be provided by the event organiser

Contact Event Organiser