Managing Difficult Conversations in Workplace Masterclass
About
The ability to manage difficult conversations is one of the cornerstones of effective management and leadership. In this masterclass, delegates learn how to hold difficult conversations, nip issues in the bud and give feedback to their team concerning performance and absence. Delegates also learn how to prevent workplace conflicts escalating and how to communicate with taciturn employees and team members exhibiting challenging behaviour.Delegates develop an awareness of the block and barriers to effective communication and how to overcome them. Through active participation and experiential learning delegates learn how to secure sustainable and lasting outcomes at times of change, crisis or conflict. Having difficult conversations can be stressful yet it is an inevitable part of effective management. In fact, recent market research suggests that managers spend as much as a third of their time having difficult conversations at work.
Date
Tuesday 28 October 2025 9:00 AM - 5:30 PM (UTC+10)Location
Cliftons Sydney
526/368 Sussex St, Sydney , NSW 2000
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Managing Difficult Conversations in Workplace Masterclass
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