Danae Jones Consulting Customer Service Sensation Workshop
Providing superior customer service is the cheapest marketing strategy on earth. Master it and you will have loyal customers for life!
Danae Jones guarantees you will improve the customer service experience in your business/organisation by the end of this half day program. So do yourself a favour and learn how to be a customer service sensation today!
What you will learn:
• What are your company’s core values and how does that translate to your customer service journey?
• Creating a customer centric culture
• Dealing with difficult customer interactions – tools to diffuse
• The importance of product knowledge
• Active listening and how to engage in it
• Learn how to show empathy with even the most difficult customers
• Diversity and sensitivity. What is an isn’t acceptable in a modern society.
• What is a Raving Fan and how do you attract them?
Inclusions: Morning tea provided, along with all workshop materials
Cost: $350 plus GST per person (only 12 seats)
Danae Jones guarantees you will improve the customer service experience in your business/organisation by the end of this half day program. So do yourself a favour and learn how to be a customer service sensation today!
What you will learn:
• What are your company’s core values and how does that translate to your customer service journey?
• Creating a customer centric culture
• Dealing with difficult customer interactions – tools to diffuse
• The importance of product knowledge
• Active listening and how to engage in it
• Learn how to show empathy with even the most difficult customers
• Diversity and sensitivity. What is an isn’t acceptable in a modern society.
• What is a Raving Fan and how do you attract them?
Inclusions: Morning tea provided, along with all workshop materials
Cost: $350 plus GST per person (only 12 seats)
Friday 29 August 2025 9:00 AM - 1:00 PM (UTC+10)
Location
Danae Jones Consulting Training Room
371 Mulgrave Road, Cairns Queensland 4870
Contact Details
Contact Form
Danae Jones Consulting Customer Service Sensation Workshop
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