De-escalating Conflict and Aggression Training - 26/02/2026
About
This training provides practical tools to help participants recognise, prevent and safely de-escalate conflict and aggressive behaviour. It covers common causes and triggers, stages of escalation, effective communication, body language, self-awareness and defusing techniques, along with guidance on responding to emergencies. Ideal for customer-facing, public-facing and high-pressure roles.Date
Thursday 26 February 2026 9:30 AM - 4:00 PM (UTC+08)Location
Administration Building - Function Room
4 Stephen Street, Bunbury WA 6230
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De-escalating Conflict and Aggression Training - 26/02/2026
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