Hard Conversations: Developing Leaders and Shaping Futures (SOLD OUT)
About
About the MasterclassMedical leaders are frequently required to address unprofessional behaviour, performance concerns and conflict between senior clinicians. When these conversations are delayed or avoided, the consequences compound for patients, for teams and for organisational culture. This masterclass gives you practical frameworks, facilitated practice with professional actors and real-world case debriefs to build your confidence and skill in early, effective and humane intervention.
What you’ll walk away with
• Structured frameworks for initiating and leading difficult conversations about behaviour, performance and conflict
• Tested strategies for addressing behaviour, performance and conflict — including with senior or influential clinicians
• Confidence in knowing when and how mediation can support resolution
• Practical tools to build psychological safety so concerns are raised early
• A clearer understanding of how your own wellbeing underpins credible, effective leadership.
This is a hands-on program
You’ll practise with professional actors in realistic clinical scenarios, participate in role play exercises including a dynamic ‘revolving chair’ format and debrief real case outcomes with experienced facilitators from across the Victorian health system. The program has been designed to challenge and stretch you in a supported environment.
We look forward to seeing you there.
Date
Tuesday 26 May 2026 9:00 AM - 5:00 PM (UTC+10)Location
Melbourne Zoo
Elliot Street, Parkville VIC 3052