ACA Webinar | Roles & Functions of the Commission (NSW HCCC)
About
Join us for an engaging session designed with counsellors and psychotherapists in mind. Learn how the Commission’s role and complaint processes relate to your professional practice, and why good complaints management is more than a regulatory requirement, it’s a key contributor to public safety, professional integrity, and community trust in health care.Presented by Robina Jones and Belinda Connolly.
About the Presenters:
Robina Jones is a Resolution Officer at the Health Care Complaints Commission. Prior to this Robina worked for over 20 years as a social worker in NSW Health in a range of roles within hospitals, community health and education.
Belinda Connolly is a Resolution Officer from the Health Care Complaints Commission (HCCC) who operates as an impartial facilitator within the context of the NSW health care system. Belinda has an extensive background in psychology, mediation, and community services engagement.
This webinar is held in AEST, check your time zone below:
AEST (QLD, NSW, VIC, TAS, ACT): 1:00 PM
ACST (SA, NT): 12:30 PM
AWST (WA): 11:00 AM
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ACA Webinar | Roles & Functions of the Commission (NSW HCCC)
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