Quietly Earning Each Participant's Permission to Delve:
Location
Online event access details will be provided by the event organiser
About
Ruth Levy presents - Micro skills and strategies to optimise safety and engagement
How does a mediator earn the right to ask the harder questions? In this webinar, Ruth Levy — nationally accredited mediator and creator of the Restorative Mediation methodology — takes you inside the pre-session, the quiet foundation on which every successful mediation is built. You will learn how deep listening, paraphrasing, and reflection of feeling create the psychological safety that lets participants feel truly heard — and how, only then, a mediator can check assumptions, offer third-party observations, and ask more challenging questions without taking sides.
How does a mediator earn the right to ask the harder questions? In this webinar, Ruth Levy — nationally accredited mediator and creator of the Restorative Mediation methodology — takes you inside the pre-session, the quiet foundation on which every successful mediation is built. You will learn how deep listening, paraphrasing, and reflection of feeling create the psychological safety that lets participants feel truly heard — and how, only then, a mediator can check assumptions, offer third-party observations, and ask more challenging questions without taking sides.