Delivering Culturally Safe Services (SOLD OUT)
About
IntroductionCulturally safe services go beyond cultural awareness. They recognise how identity, experience and circumstances shape safety, trust and belonging.
This interactive session supports aged care and community services staff to recognise barriers, build trust and create inclusive, responsive service environments through discussion, reflection and case studies.
Aged Care Quality Standards
This training supports the Strengthened Aged Care Quality Standards, particularly
• Standard 1: The Individual, Outcome 1.1: Person-centred care, and
• Standards 2 and 3 through culturally safe, inclusive and responsive service delivery.
About the session
Understand key concepts for person-centred care.
Clarify cultural safety and how it differs from awareness and competence.
Discuss real-world scenarios shaped by identity, culture, trauma and marginalisation.
Use trauma-aware principles to build trust, choice and communication.
Take away practical strategies for everyday service delivery.
Learning Objectives
Participants will learn to:
Understand culture, diversity, inclusion and cultural safety in person-centred service delivery.
Recognise the difference between cultural awareness, competence and safety.
Identify barriers that affect access, communication, trust and safety.
Apply trauma-aware strategies that support choice, trust and inclusion.
Who should attend
Care managers and coordinators; intake staff; allied health and nursing professionals; team leaders and managers
Facilitator
Dale Park, Diversity Training Consulting
Date
Tuesday 29 September 2026 10:00 AM - 12:00 PM (UTC+10)Location
Online event access details will be provided by the event organiser
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Delivering Culturally Safe Services (SOLD OUT)
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