Enhancing Care Managers's Skills
About
IntroductionHome care assessments and Support Plan Reviews can significantly influence the services, supports and funding available to an older person. The process can be complex, and older people and their families may be unsure what to expect or how to clearly communicate their needs and circumstances.
Care partners play a key role in helping older people prepare for, understand and actively participate in the process.
This practical webinar will build your knowledge, confidence and skills to better support older people and their families through a reassessment or Support Plan Review.
Aged Care Quality Standards
This session supports practice aligned with:
Standard 1: The Person
Supporting older people to be informed, heard and involved.
Standard 2: The Organisation
Strengthening workforce capability and person-centred practice.
Standard 3: The Care and Services
Supporting responsive care based on individual needs, goals and preferences.
What will we explore?
✓ The assessment process:
Understanding the Integrated Assessment Tool and how care needs and circumstances are considered.
✓ Insights from assessors:
What the Single Assessment Service needs from you to support effective triage and assessment.
✓ Preparing older people and families:
Practical strategies to build understanding, confidence and participation.
✓ Articulating what matters:
Helping clients communicate how their circumstances affect daily life and support needs.
✓ The role of care planning:
How person-centred care planning can support assessment and review.
✓ Support at Home funding:
Understanding classification, priority and how to help participants navigate the process.
Attendees will come away with:
✓ A clearer understanding of the assessment and Support Plan Review process.
✓ Greater insight into the Integrated Assessment Tool and assessment considerations.
✓ Practical strategies to prepare and support older people and their families.
✓ Greater confidence in helping participants articulate their needs and circumstances.
✓ A stronger understanding of the role of quality care planning in supporting assessment and review.
✓ Practical insights into Support at Home classification, priority and funding processes.
Who should attend
Care partners/managers | Care and service coordinators | Allied health and nursing professionals | Team leaders and managers
Date
Tuesday 6 October 2026 1:00 PM - 3:00 PM (UTC+10)Location
Online event access details will be provided by the event organiser
Contact Form
Enhancing Care Managers's Skills
Resend recently purchased tickets to our events to your email.
Enter email to start search
You can review the event organiser's terms and conditions here.