Where an invoice is requested, registrations are considered confirmed on submission of the booking form and the cancellation policy will apply.
A $50 change fee applies where changes to attendee names are requested. Changes will be applied on receipt of payment. 
For cancellations for any reason, including change of mind, the following terms apply
Cancellations must be made in writing to admin@illumelearning.com.au.
Cancellations made up to and including 31st May 2024 will be eligible for a refund less a $50 administration fee. 
Cancellations made on or between 1st June and 3rd July will incur a 50% cancellation fee. 
Where an attendee is a Participant in the Leading Inclusive Schools program, credit towards an alternative location/livestream will be provided in lieu of a full or partial refund. 
Cancellations made on or after 4th July will incur a 100% cancellation fee. 
Cancellations must be made in writing to admin@illumelearning.com.au.
Refunds will not be offered in the event of non-attendance.

TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.

All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).

Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.