For information about this event, please contact Hellyer College on (03) 6435 5200.

By purchasing a ticket, you agree to receive information about the Event by email from the Event Organiser.

Ticket purchases: Please check your tickets carefully. Tickets are non-refundable except in exceptional circumstances such as the cancellation of a performance. This is a standard, Australia wide policy that is in line with the Live Performance Australia Ticketing Code of Practice. Concession prices apply on proof of entitlement to full-time students, pensioners and Health Care Card holders unless otherwise stated. Please present all concession cards related to your purchase if requested by venue staff. Children aged two - 18 years are eligible to purchase Concession/Child tickets. Children under two, must be accompanied by an adult and sit on their lap. They must not occupy a seat, unless a ticket has been purchased for them. Some tickets may be exchanged between different performances of the same event subject to availability of seats. Please contact event organiser to discuss.

Theatre etiquette: At all times, patrons are required to behave in a manner:
* Which is not offensive, humiliating, intimidating or threatening to other patrons, Hellyer College musical team members, or any other persons;
* That does not threaten the safety of other patrons, Hellyer College musical team members, or any other persons;
* That does not cause any damage to Hellyer College property or the property of other patrons;
* That does not interfere with or distract the performers; and
* That does not interfere with other patrons’ enjoyment of the performance.
For the safety of yourself and others, patrons must follow the direction of Hellyer College musical team members at all times. If any patron is aware of an issue that impacts on the safety of themselves or others, the patron should report it to Hellyer College musical team members immediately.
Anyone who breaches these conditions may be deemed an “objectionable patron” and be subject to removal from the theatre.

Recording devices: Use of recording devices of any kind (including still photography and video cameras, audio tape recorders, digital photo capture devices and mobile telephones) by non-authorised people is strictly prohibited during this performance.

Mobile devices: All mobile phones and paging devices must be turned off during the performance, unless advised otherwise. Any patron that refuses to adhere to this requirement may be asked to leave the premises.

Bag inspections: To ensure the safety and security of all patrons, Hellyer College reserves the right to inspect all bags and personal belongings that patrons wish to take into the venue. Searches will be carried out courteously and discreetly. Any prohibited items (described below) must either be discarded or removed from the venue. Any patron refusing to cooperate with this policy will not be allowed entry into the theatre. Prohibited items include knives; fireworks; explosives; smoke canisters; aerosols; air-horns; noisemakers; flares; weapons; dangerous or hazardous items; controlled, dangerous or illegal substances; laser devices; bottles; glass vessels; any animals other than guide, hearing and/or assistance dog; or any article that may be used as a weapon and/or compromise public safety or which may pose a hazard or nuisance to any other person. Any person in possession of such items will be deemed an “objectionable patron” and refused entry to, or removed from, the premises. Oversized items including large bags, large umbrellas and all backpacks present a trip hazard and are not permitted within premises.

Late arrivals: Please check the start time of the performance as listed on your ticket as show times do vary. To minimise distraction of the on-stage performers as well as the patrons who were seated prior to the performance start, generally any theatre patrons who are not seated at the commencement of a performance will not be permitted to enter the theatre until an appropriate break in the performance. The appropriate break in the performance is predetermined by the Hellyer College musical team. Whilst every effort will be made to seat you in your designated seat to minimise disruption to the performance, how and where late arrivals are seated will be at the discretion of our musical team.

Young patrons: Infants and children are welcome to view SpongeBob the Musical, provided they are accompanied by a paying adult, and they do not distract other patrons. If an infant or child becomes a distraction to other patrons, the Hellyer College musical team may request that the accompanying adult remove the infant or child from the theatre and into a quiet space until resettled. Infants under two years are to be nursed by the accompanying adult and may not occupy a seat unless a ticket has been purchased for the infant. Any child aged over two years requires a ticket to attend the event, unless otherwise specified.

Food and drinks: Food and drinks may be provided as part of our theatre restaurant experience or available to purchase from our kiosk. This is an alcohol-free event, and no alcohol can be served or consumed at this venue. The consumption of hot food and drinks will be restricted to the dining areas and not permitted in the audience seating. Dinner seating will be communal dining style. For theatre restaurant shows, dinner will consist of a choice of soups (veg option available), a choice of burger (pulled pork or roast veg. Kids under 12 will receive a kids' burger), and a sweet treat to take home. Dietary requirements are requested when booking theatre restaurant shows and our team will do our best to accommodate these if tickets are booked more than 72 hours before the performance date. For tickets booked with less than 72 hours' notice, we cannot guarantee we will be able to cater for all dietary requests. Please be allergy aware when purchasing items from our kiosk.

Objectionable patron: Hellyer College reserves the right to deem anyone who has contravened these rules to be an “objectionable patron”. Objectionable Patrons are subject to removal from the premises.

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