TERMS AND CONDITIONS
TICKET SALES for TUGGERANONG ARTS CENTRE EVENTS
• All tickets are non-refundable - exceptions may occur as outlined in the Live Performance
Australia Ticketing Code of Practice. If a refund is made, TAC reserves the right to retain any
service (or equivalent) fee it has charged.
• Exchanges, where permissible, are subject to conditions and fees. A change in the personal
circumstances of the Purchaser does not entitle the Purchaser to refund or exchange on the
ticket.
• Where concessions are applicable, suitable and valid identification must be provided for
collection of tickets.
• Every person attending a performance at TAC and occupying a seat must hold a valid ticket
for that performance.
• TAC reserves the right to add, withdraw or substitute artists; vary advertised programs,
seating arrangements and audience capacity; and refuse admission with reasonable cause.
• Latecomers may only be admitted at a suitable break in the performance and may be
excluded if no suitable break occurs.
• Patrons will be advised where photographic, film/video and sound recording of the
performance is possible and is to be done in a manner respectful of the Performer and the
intellectual property of the work.
• Patrons are requested to turn off mobile phones/pages before entering the auditorium
where requested.
• Patrons are required to conduct themselves in a way that will not interfere with the
enjoyment of the performance by other patrons.
• TAC staff reserves the right at all times to request that patrons who breach these
requirements leave the performance.

LPA Policy: https://www.tuggeranongarts.com/wp-content/uploads/2023/06/LPA-Ticketing-Code-Industry-Code-8th-edition-FINAL.pdf

TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.

All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).

Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.