All information below can also be found in the parent information booklet on the website.

Drop-off/ Pickup

Participants must be accompanied to the registration desk of Scouts Queensland Holiday Outdoor Experience program and signed in by the parent/guardian. The program will not take responsibility for participant whose parents/guardians allow them to walk/ride unsupervised to the program.

Behaviour Support and Management

Scouts QLD has a ZERO tolerance for violent or threatening behaviour towards other participants, staff, parents, and themselves.
We accept that participants will come to Scouts Queensland Holiday Outdoor Experience programs from a variety of backgrounds and various stages of socialisation. Participants should be happy and want to attend our Program. Behaviour support and management strategies play an important role in the smooth and safe running of the Holiday Outdoor Experience program.

If your participant has a Behavioral Management plan for School and /or home, please supply a copy and discuss with the Program coordinator. Your participant will not be disadvantaged if a plan is in place but will allow the Staff to understand triggers and control mechanisms to which and that your Participant accustomed.

Our Staff handle all issues involving the participant at Scouts Queensland Holiday Outdoor Experience programs. Parents are asked not to approach other participants within the program. Parents/Guardians are responsible for their participant’s behaviour whilst on the premises, however, the rules of the program still apply. If a staff member observes a participant breaking the rules they will discuss the behaviour with the participant.
Supervised timeout will be used where required, to allow a cooling-off period for the participant.
This timeout will be no longer than 10 minutes, or as defined by an individual behavioural plan.

Scouts Queensland Holiday Outdoor Experience programs have a duty of care to all participants who attend and staff who work within the program if:
• A participant places the safety and well-being of others at risk; or
• A participant exhibits any form of bullying or deliberately hurtful behaviour repeated over a period of time (this includes physical, verbal or indirect bullying, which includes explicit ostracism from a social group); or
• A participant continually refuses to comply with the rules of the program,
then the participant whose behaviour is inappropriate or has caused the threat to safety or wellbeing will be excluded from Scouts Queensland Holiday Outdoor Experience program temporarily or, in some cases, permanently.
o If the behaviour is threatening to the participant, other participants and staff, the Parents or Care
givers will be asked to collect their participant.
o If the Parent or Caregiver cannot be contacted or refuses to come and collect their participant,
the Police will be notified.
• It is unacceptable for any participant to bring implements that can be used as a weapon included not limited to knives, fishing hooks, cable ties etc. For activities such as survival and fishing etc. all equipment will be supplied.
o Scouts QLD staff have a right to conduct bag searches where there is suspicion that the
participant has a dangerous item.
o Police will be called if the participant is suspected to have a dangerous item on their person and
refuses to hand it over.

Medication

All medication is to be given to the coordinator. No medication is to be stored in a participant’s bag. Staff will be made aware that these are available and where in the bag they are stored.
For asthma, diabetes or other similar ongoing medical conditions, parents/guardians are required to advise the coordinator in writing whether their participant will be responsible for administering their own medication or will require supervision and full details of how, when (i.e. at what intervals) and by whom all such treatment is to be administered.

Staff will be permitted to administer medication to a participant only if it is:
• A prescribed medication.
• In its original package with a pharmacist’s label which clearly states the participant’s name, dosage, frequency of administration, date of dispensing and expiry date; and
• Accompanied by a letter of authority from the parent/guardian. Medication should be taken as prescribed.
EpiPens:
• The location of the EpiPen will be determined on arrival so staff are aware.

Refund Policy

A full refund will be available provided the Holiday Outdoor Experience Program Coordinator (Coordinator) is notified seven (7) days before your first nominated day.
Payment cannot be refunded if notification is within seven days of this date.
Consideration will be made for the following circumstances:
• An illness (with medical certificate).
• An outbreak of infectious disease, impacting ability to attend.
• A temporary closure of the program.
• Exceptional circumstances.

For more information, please go to the Scouts Qld site: Scouts Queensland (scoutsqld.com.au)

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