First Light Widowed Support Luncheons cancellation policy

This information and policy relate the 2025 First Light Widowed Support Luncheons

Cancellations by the delegate

Cancellation requests must be sent to mail@firstlight.org.au. Cancellations received at least two weeks prior to the event may be refunded, however, all refunds are subject to a $15 processing fee.

Due to commitments with the venue and suppliers, refunds are not available for cancellations received within two weeks of the luncheon.

Refunds will be returned via the same payment method as the original receipt of funds and processed within 14 days of your request.

An alternative attendee name and contact details may be provided in writing. No transfer or cancellations fees will be incurred. Depending on the notice given, dietary requirements may not be met on transfers.


Event changes

First Light reserves the right to change the format, content, location, timing and any other aspects of the event, and to postpone or cancel the event.

If the event is changed, postponed or cancelled we are not liable for costs, losses or expenses of any kind incurred by you in connection with attending the event.

Our liability in the event of cancellation is limited to refunding the ticket fee paid.

If the event is postponed or cancelled by First Light Widowed Association and you are unable to attend the re-scheduled event, we will refund your registration/ticket cost.

TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.

All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).

Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.