Cancellation Policy

All cancellation requests must be made in writing to simulation@rch.org.au

We will always try to accommodate your circumstances and, according to our cancellation policy, offer a refund or rebooking on another date. We recommend that you advise us of your preferred date(s) to transfer your ticket. We will advise you of availability and offer you a waitlist if all tickets have been exhausted. Please note, waitlists will incur the cancellation fees.

Our cancellation policy is as follows:

Cancellations of more than 28 days prior to the course will be offered a full refund, minus administration fees.
Cancellations between 21-28 days prior to the course will incur a 25% cancellation fee, minus administration fees.
Cancellations between 8-20 days prior to the course will incur a 50% cancellation fee, minus administration fees.
No refunds will be made for cancellations of less than 8 days or in the event that you do not show up on the day of the course.
Eventbrite fees are non refundable.
*Disclaimer

On the very rare occasion that the RCH Simulation Program has to cancel a course due to unforeseen circumstances, the applicant will be reimbursed the full cost of the course. The RCH Simulation Program is not responsible for any travel or accommodation costs the applicant has incurred as a result of cancelled courses.

TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.

All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).

Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.