Booking your event
Individuals making online bookings must attend the event.
Bookings cannot be made on behalf of other people if you are not attending.
Foundation members and volunteers can receive a discount at checkout by using the members code found in the Biddi Clubhouse.
Volunteers who are not members should contact us before booking. These booking discounts will only apply to the membership level or an individual volunteer.
Each event has a pre-set booking closing date. New registrations or additions to existing bookings cannot be made at the event.
Individuals making online bookings must attend the event. Bookings cannot be made on behalf of other people if you are not attending.
Current contact details are required in the booking registration, so we can keep you up-to-date on your booked event.
Prices and itineraries are based on conditions at the time of printing and may be subject to change without notice.
Event details will be made available to you after payment has been received. You will need to log into your trybooking account and then go to the event concerned.
Often, our events fill up quickly. We will only keep wait lists for our multi-day events.
Bookings cannot be made by phone; online bookings only.
Events are not usually cancelled due to inclement weather.
Bookings cannot be made until full payment has been received and the event booking terms and conditions have been agreed upon.
Refunds, Transfers, Exchanges and Cancellations
The Foundation reserves the right to cancel an event with 24 hours notice should the number of participants be deemed to be insufficient. It is the responsibility of the participant to ensure that they are contactable during this 24-hour period.
Many of our events have a ‘no refunds, transfers, or exchanges policy’ due to the high administrative costs involved. As a non-profit community organisation, we cannot afford to absorb these costs and run events at a loss. Significant staff and volunteer resources are invested in planning, booking, and promoting these, so please consider this before cancelling. Your cancellation may also affect the minimum participant numbers, resulting in a complete event cancellation for other participants.
Refunds will ‘only apply’ when an event has a refund clause indicated on the booking page or the event is cancelled by the Foundation. To cancel your event booking and request a refund, send an email to admin@mundabiddi.org.au. Include your booking details in the request and reasons for cancellation. Approved refunds will be processed as quickly as possible and credited back to the original payment method (please note that this may take up to 7 days after your request is accepted for your bank to clear). We appreciate your understanding and cooperation in adhering to our refund policy. If you have any further questions or require assistance, please don't hesitate to reach out to our events admin staff.
Events with a refund clause will incur a 30% cancellation/admin fee if the event is cancelled before the event booking closing date. After the event booking is closed, there will be no refunds offered or approved.
The Foundation will only cancel a ride if there are problems with a service provider or extreme weather conditions forecast, including an extreme fire risk or storm. Please ensure you provide your mobile phone or contact details with your event booking to ensure we can contact you and notify you of any event changes, both prior to the event or on the day.
By purchasing a ticket you agree to receive information about the Event by email from the Event Organiser.
TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.
All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).
Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.