Terms and conditions
Payment terms
All payments are to be made via the trybooking.com portal.. This minimises processing times and streamlines conference organisation. It also ensures that payment is made before the discounted period ends, otherwise the next cost level will apply. Trybooking accepts credit card, paypal or Gpay. Some payment methods may incur a surcharge.
You will be sent a tax invoice upon submitting your registration and payment.
Your registration is not confirmed until full payment is made.

Registration Cancellation Policy
If you cannot attend the conference due to a change in circumstances, please contact us ASAP. Refunds can be provided less an administration fee up until 3 weeks before the conference starts.
Until 2 October, 2025 Full refund minus $100 cancellation fee
After 3 October, 2025 No refund. Substitution to alternate delegate is permitted.
Conference dinner tickets are fully refundable up until October 15, 2025.

Delegate Substitution
If you can't attend the conference, you can transfer your registration to an unregistered colleague or friend by emailing us. Any reimbursement for registration and additional costs must be requested directly from the new attendee. Substitution can only be made at the equivalent rate (eg Full to Full or student to student) and no partial refund can be made for change of registration type (Full to student). At the organisers discretion, a student registration can be used for a Full delegate registration, provided that the difference in ticket price is paid

Refund Processing
SVI will refund applicable fees within 14 business days of receiving a refund request, accounting for the relevant cancellation policy.
Refunds will only be made to the individual, organisation or institution from which the payment was received.

Conference Cancellation or Postponement
The Conference Organizers are not responsible for any cancellation or postponement of the event due to unforeseen circumstances, “Force Majeure”, governmental regulation, fire, war, terrorist activity or civil unrest. If the conference is rescheduled, registrations and additional items will be transferred to the new dates. If the event is cancelled, the organizers will provide a refund of registration fees. Travel and other costs incurred by attendees will not be refunded.

Insurance
Delegate registration fees do not cover travel and health insurance, so it is strongly recommended that delegates secure appropriate coverage. The Conference Organizers and SVI as managing agent will not be responsible or liable for cancellations of bookings, loss, inconvenience, theft or damage to belongings.

Alternations to the program
The conference program will be presented as published on the website, but the organizers may need to make changes without prior notice for reasons beyond their control. The organizers are not responsible for any loss or inconvenience caused by these changes.

Photography and Recording
By registering, participants consent to their image or voice being recorded at the conference, which may be distributed or published by the Conference Organizers. To opt-out, email the organizers in advance.

Contact
If required, please contact us at CDTMeeting@svi.edu.au

TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.

All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).

Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.