1. General
These Terms and Conditions apply to all ticket holders attending the Diwali Utsav Gala Dinner ("the Event") organised by TogetherVsmile, referred to as "the Organiser."
By purchasing a ticket for the Event, you agree to be bound by these Terms and Conditions.
2. Ticket Purchase
Tickets are sold subject to availability and at the discretion of the Organiser.
All ticket sales are final.
Refunds will only be issued if the event is cancelled by the organisers.
If you are unable to attend, you may transfer your ticket to another guest. Please notify us in writing at least 72 hours before the event with the new guest details.
No refunds will be provided for change of mind, personal circumstances, or non-attendance..
Tickets must be purchased through authorised channels only. The Organiser is not responsible for tickets purchased from unauthorised sources.
3. Admission
Entry to the Event is only permitted with a valid ticket. E-tickets must be presented at the entrance for scanning.
The Organiser reserves the right to refuse entry or eject any ticket holder whose conduct is deemed inappropriate or disruptive to the Event.
Ticket holders must comply with all security checks and protocols as instructed by the Event staff.
4. Stall Holders
All stall holders must complete and submit an application form, which is subject to approval by the Organiser.
Stall holders are responsible for setting up, operating, and dismantling their stalls within the designated time frames provided by the Organiser.
The sale of prohibited items, including but not limited to illegal goods, counterfeit products, or unsafe items is strictly forbidden.
Stall holders are required to have their own public liability insurance and must provide proof of coverage upon request.
Stall holders are responsible for the cleanliness and maintenance of their stall area and must ensure that all waste is disposed of properly.
5. Event Changes and Cancellations
The Organiser reserves the right to make alterations to the Event schedule, including changes to the venue, lineup and timing, without prior notice.
If the Event is canceled or rescheduled, ticket holders and stall holders will be notified as soon as possible. In such cases, ticket holders may be entitled to a refund or the option to transfer their ticket to the rescheduled date.
Stall holders may be offered a refund or credit towards a future event if the Event is canceled or rescheduled, at the Organiser’s discretion.
5. Refreshments
Attendees are not permitted to bring outside food or beverages into the Event.
The Organiser is not liable for any allergic reactions or health issues resulting from the consumption of food or beverages provided at the Event.
5. Photography and Recording
The Organiser reserves the right to take photographs and record videos during the Event. By attending the Event, you consent to being photographed and recorded.
Any personal photography or video recording is permitted only for private use and must not interfere with other attendees or the Event's proceedings.
6. Refunds
Refunds will only be issued if the Event is canceled or rescheduled and you are unable to attend the new date.
If a refund is issued, it will be for the face value of the ticket only. Booking fees, delivery charges and other associated costs are non-refundable.
7. Liability
The Organiser will not be liable for any loss, injury or damage sustained by ticket holders, stall holders, vendors or their property while attending the Event, except where such loss, injury or damage is due to the Organiser's negligence.
Stall holders and vendors are responsible for their own property and goods during the Event.
10. Governing Law
These Terms and Conditions are governed by the laws of Victoria and any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Victoria.
11. Amendments
The Organiser reserves the right to update or amend these Terms and Conditions at any time without prior notice. It is the responsibility of ticket holders to check for any changes before attending the Event.
TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.
All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).
Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.