By purchasing a ticket for the Yarra Valley Railway, you are agreeing to abide by the Yarra Valley Railway Terms and Conditions available on the YVR website: www.yvr.org.au/terms-and-conditions/

Please ensure you arrive 20 minutes prior to departure time.

Behaviour
- Please treat our volunteers with respect. Any rude and abusive behaviour will not be tolerated.

Bookings are essential with limited capacity. Book early to avoid disappointment.

Accessibility
- Due to the heritage nature of the Railmotor accessibility is limited. Please contact us for any queries.

Children:
- Children under the age of 16 must be accompanied by an adult.
- Adults/parents/carers accompanying children must supervise and control those in their care at all times.
- Children under the age of 3 without a paid ticket must sit on their parent/guardian’s lap.

Health:
- If you are unwell or have any cold of flu-like symptoms, please stay home and rest, we look forward to you travelling with us on another occasion; please contact tickets@yvr.com.au if you need to change your booking.

Photography
- The Yarra Valley Railway carries out photography and/or video recording which may feature visitors on the premises including the train. By booking tickets you agree that the Yarra Valley Railway may use such images in perpetuity in any promotional, advertising or publicity material in any format whatsoever. You further agree that the copyright in these materials rests with the Yarra Valley Railway.

- Services may be cancelled in extreme weather conditions or unforseen circumstances.

- Please note that due to track maintenance in the brick tunnel at Tarrawarra, train rides will go up to a point near the tunnel but not through the tunnel. We apologise for any inconvenience.

TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.

All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).

Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.