Hooping With Herbie – Terms & Conditions
These Terms & Conditions apply to all athletes and families participating in Hooping With Herbie programs, sessions, and events. By enrolling or attending, you acknowledge and agree to the following:

1. Bookings & Payments
• All sessions must be booked in advance and paid for before participation unless otherwise agreed.
• Prepaid packages are valid for 6 months from the purchase date and are non-transferable.

2. Cancellation Policy
Individual Sessions
o More than 24 hours’ notice: No cancellation fee. Sessions can be rescheduled where possible.
o Less than 24 hours’ notice: 50% of the session fee will be charged.
o No-shows (no notice given): Full session fee will be charged.
• Clinics & Group Sessions
o Fees are non-refundable once booked.
o Cancellations with more than 48 hours’ notice will receive a credit towards a future clinic.
o Cancellations within 48 hours are non-refundable.
Coach Cancellations
o If Hooping With Herbie cancels a session due to illness, venue issues, or extreme weather, a full reschedule or credit will be offered.

3. Liability Waiver & Release
• I acknowledge that basketball and fitness training involve physical activity and carry inherent risks of injury.
• I voluntarily assume all risks associated with participation.
• I release and hold harmless Hooping With Herbie, its coaches, and affiliates from any liability for injuries, losses, or damages arising from participation, except where directly caused by negligence.
• In the event of an emergency, I consent to medical treatment and accept financial responsibility for related costs.
• I confirm that I (or my child, if under 18) am physically fit to participate and have disclosed any relevant medical conditions.

4. Privacy Policy
• Information Collected: Contact details, athlete information (e.g., age, medical conditions), and payment details.
• Use of Information: To manage bookings, provide coaching, ensure athlete safety, and communicate updates.
• Storage & Security: Personal data is stored securely and only accessed by authorised staff. It is not shared with third parties except where required by law.
• Photos & Media: Photos or videos may be taken during sessions for feedback and promotional use. Consent will always be sought before publishing identifiable images.
• Your Rights: You may request access to, or deletion of, your personal information at any time by contacting [insert email/phone].

5. Code of Conduct
• Athletes are expected to respect coaches, teammates, venues, and equipment at all times.
• Parents/guardians should support athletes positively and respectfully.
• Hooping With Herbie reserves the right to refuse service if conduct breaches safety or respect standards.

6. Agreement
By enrolling in Hooping With Herbie sessions, I confirm that I have read, understood, and agree to these Terms & Conditions.
Signature: ________________________ Date: ____________

TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.

All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).

Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.