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Terms and Conditions  −  The Guzheng Odyssey 2026

Please read these Terms and Conditions carefully before purchasing a ticket. By purchasing a ticket, you agree to be bound by these Terms and Conditions.
These Terms and Conditions relate both to the sale of tickets and attendance at events. These Terms and Conditions apply to both the original purchaser and any subsequent ticketholders (“you”).

1. This Ticket is proof of purchase of the above event and must be presented at the time of admission.
2. This ticket is non-transferable and only one ticket is valid per ticket purchased
3. Tickets are not to be duplicated for the purpose of falsifying entry.
4. Promoter does not offer refunds or exchanges as a result of a change in your personal circumstances or due to external factors such as, for example, adverse weather. Promoter will only provide a refund or exchange a ticket if an event is cancelled, rescheduled or significantly relocated by the Promoter (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Australian Consumer Law). If an event is cancelled, you do not need to apply for a refund as we will automatically attempt to process a refund back to the original payment method used to purchase the ticket. Otherwise, you must apply for a refund by the earlier of: (a) 4 weeks after notification of the reschedule or relocation; or (b) 72 hours prior to the event. If you do not request a refund by that date, you will have agreed to the reschedule or relocation and will not be entitled to claim a refund;
5. If an event is cancelled, rescheduled or significantly relocated by the Promoter, all liability is limited to the amount for which the ticket was purchased (including any fees or charges unless otherwise notified at time of purchase). Proof of purchase may be required for any refund or exchange. Unless required by law (including the Australian Consumer Law), neither Trybooking nor the Promoter will be liable for any other losses incurred by you as a result of the cancellation, rescheduling or relocation of an event, including any travel and accommodation expenses;
6. Promoter will only replace lost, stolen, damaged or destroyed tickets if the authenticity of the ticket can be verified, including proof of purchase, and if you give reasonable notice before the event. We may charge a reasonable fee for the replacement of tickets. You should carefully consider the refund and cancellation policies of travel, accommodation and other goods or service providers when making arrangements for attendance at an event. You may also wish to consider taking out a relevant insurance policy to cover for any losses in the event of cancellation, rescheduling or relocation;
Pricing
7. Promoter set ticket prices at the time of the initial on-sale and these often stay the same for the period tickets are on sale. However, where the Promoter has elected for dynamic pricing as an option, the price of a ticket offered for sale may increase or decrease at any time prior to the event, based on demand. Advertised prices may also be changed by the Promoter for a variety of other reasons at any time during the on sale period. Subject to any errors and your rights under the Australian Consumer Law, the displayed price of tickets and other items in your basket when you complete the transaction as required is the amount you will pay, regardless of any previous or subsequent change in advertised prices. The amount you will pay is clearly displayed to you on the payment page, and you will not be entitled to a refund, credit or any other price adjustment in respect of any previous or subsequent change in advertised prices.
Variations to performances or events
8. The Promoter reserves the right to add, withdraw, reschedule or substitute artists, performers, teams or players and/or vary advertised programs, prices, venues, seating arrangements (including ticket categories) and audience capacity.

Conditions of entry
Admission to an event is subject to the Promoter’s Terms. In particular, the following form part of the Promoter’s terms unless otherwise specified:

9. You may be denied entry into, or removed from, an event where the Seller has reasonable grounds to do so, including if you breach these Terms and Conditions or the Promoter's Terms, or you are intoxicated, under the influence of illicit drugs, inappropriately attired or adversely affecting the enjoyment of the event by others.
10. If you arrive late, you may not be admitted until a suitable break in the event.
11. You may not be permitted to take into the event, or use, cameras or other photographic or recording equipment (including mobile phones).
12. You may be required to submit to a search of your person and/or possessions before entering the event.
13. By attending the event, you and each attendee in your group acknowledge and agree that you each may be filmed and/or recorded and you each give permission to the Seller and Ticketek to use your image, likeness and voice obtained at the event in all media throughout the world for any purpose and without any compensation.
14. You agree to comply with all Government directions, orders and regulations relevant to attending live events, which may be in place at the time of the event.
15. You are responsible for knowing the contact details of all attendees in your group. In the event you are contacted directly by the Government, including the Department of Health for the purposes of contact tracing, you must: (a) make the contact details of your group available to the Government (if you have the consent of each group member to do so); or (b) contact each member of your group, and request that they provide their contact details to the Government directly.
When attending the event, you and each attendee in your group agree to assume all risks associated with COVID-19 or other such communicable diseases.

Fraud Prevention
16. We reserve the right to refuse or cancel any order if we suspect fraudulent activity. This includes, but is not limited to:
* Orders placed with stolen credit cards or unauthorised payment methods.
* Orders that exhibit unusual purchasing patterns or behavior.
* Multiple orders placed by the same user within a short period.
* Orders with mismatched billing and shipping information.

Authenticity and validity of tickets
17. Entry to an event may be refused if the authenticity or validity of a ticket is questionable, including because the ticket has been damaged or defaced in any way, or has not been purchased from Tryooking
18.Tickets may not, without the prior written consent of Trybooking and the Promoter, be resold or offered for resale at a premium (including via on-line auction or other unauthorised resale sites) or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services. If a ticket is sold or used in breach of this condition, the ticket may be cancelled without a refund and the ticketholder of the ticket may be refused admission


TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.

All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).

Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.

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