Terms & Conditions
1. General Acknowledgment
By enrolling in SYPHER SPACE programs, I acknowledge and agree to the following:
• My child will use tablets/PCs provided by SYPHER SPACE during sessions.
• Science experiments will be conducted in a controlled environment, and students must wear safety goggles and lab coats.
• Robotics & Science activities involve teamwork, and students will collaborate with peers.
2. Cancellation & Refund Policy
• No refunds after classes commence.
• If SYPHER SPACE cancels a class or program, a refund or credit will be issued.
• Medical Cancellations: If a child cannot attend due to medical reasons, a credit may be issued upon submission of a medical certificate.
• Missed Classes: We are unable to offer make-up sessions, refunds, or discounts for missed classes unless under exceptional circumstances (assessed case-by-case).
• If a child joins mid-term, fees will be charged pro-rata.
• Trial Classes: May be offered for select programs (subject to availability).
3. Equipment & Liability
• Parents are responsible for ensuring their child follows safety guidelines during sessions.
• Any intentional damage to equipment (e.g., LEGO kits, robotics tools) will be assessed, and parents may be charged a replacement fee.
• If a child damages a LEGO kit or other equipment due to negligence, a fee may apply (parents will be informed before invoicing).
4. Creative & Active Kids Vouchers
• Vouchers must be current and match the child's name on the booking.
• If a promo code is not applied at checkout, SYPHER SPACE may not accept the voucher later, and no refunds will be issued.
• Incorrect voucher use will result in a booking cancellation and admin fees may apply.
5. Behaviour & Discipline
We maintain a safe and respectful learning environment.
🚫 Bullying, inappropriate language, or disruptive behaviour will not be tolerated.
🚫 Physical altercations or repeated misconduct may result in removal from the program without refund.
✅ Parents will be informed of any behavioural concerns before any action is taken.
6. Drop-off & Pick-up Policy
• Students are only supervised during class time. Parents must ensure timely drop-off and pick-up.
• After-School Programs: Parents will be notified if their child is absent, but SYPHER SPACE is not responsible if a child forgets or skips the session.
• We are an educational program, not a childcare service.
7. Media & Photography Consent
📸 Photos/videos may be used on our website & social media if permission is granted during booking.
❌ If you do not consent, please email admin@sypherspace.com.au before the session begins.
8. Health & Safety
• Parents must inform us of any medical conditions or allergies before sessions begin.
• Accidental Injury: In the case of an accident, we will seek immediate medical attention, and parents agree to cover any costs incurred unless it is caused by our negligence.
• We reserve the right to deny participation if a child's health condition poses a safety risk.
9. Terms & Conditions Updates
• SYPHER SPACE reserves the right to update these Terms & Conditions as needed.
• For more information, visit www.sypherspace.com.au or email admin@sypherspace.com.au.
10. Special Offers & Prizes (If Available)
🎟 Lucky Draw Prizes: TIMEZONE tickets ($35 value) – 2 winners per location.
🎁 Surprise LEGO gifts available at selected locations.
👥 Refer & Receive Credit: If a new parent registers using your name, you receive a credit for future programs (not applicable to current enrolments).
Final Agreement
By enrolling, I confirm that:
✅ I have read and understood the Terms & Conditions.
✅ I accept the refund, behaviour, safety, and supervision policies.
✅ I acknowledge SYPHER SPACE’s right to refuse participation if my child does not adhere to the rules.
TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.
All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).
Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.