SCBA Terms of Entry

Welcome to Sunshine Coast Basketball Association (SCBA) events. By entering, you agree to the following Terms and Conditions:

1. Entry & Seating
All tickets are general admission, and patrons must sit in the allocated side seating in either the Eastern or Western stands.

Baseline seating is reserved for patrons who have purchased baseline tickets. If found in the incorrect area, you will be asked to move.

2. Patron Conduct
Security will be in attendance and has the authority to remove any intoxicated, abusive, or disruptive patrons.

Antisocial behavior, including harassment, foul language, or aggressive conduct, will not be tolerated.

3. Bag Checks & Prohibited Items
All patrons may be subject to a bag check upon entry.

The following items are prohibited:

Alcohol or illicit drugs

Weapons or sharp objects

Glass bottles or containers

Air horns or loud hailers

Laser pointers

Outside food or beverages (unless medically necessary)

4. Refunds & Exchanges
Refunds or ticket exchanges will only be provided in the event of a cancellation by SCBA.

5. Media & Photography Consent
By attending a Sunshine Coast Phoenix game, you consent to being filmed or photographed, with images potentially used in media coverage, social media, websites, or marketing materials by SCBA, NBL, or Basketball Queensland.

6. Code of Conduct
All attendees must comply with the Basketball Queensland Codes of Conduct.

Failure to do so may result in removal from the venue and/or further disciplinary action.

7. Minors & Supervision
Children under the age of 12 must be accompanied by a responsible adult at all times.

8. Re-entry Policy
Re-entry may be permitted with a valid wristband or stamp. Please check at the entry point before leaving the venue.

We appreciate your cooperation in creating a safe, respectful, and exciting game-day atmosphere.

Thank you for your support, and enjoy the game!

TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.

All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).

Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.