Ticket Transfers
Tickets transferable up until 24 hours before the start of the event. The event organiser must be informed before the transfer is finalised to ensure all of the correct details are collected.

Cancellations and Refunds
If you cancel:
Cancellations are eligible for a 100% refund up until 90 days before the start of the event.
Cancellations made 89 - 31 days before the start of the event are eligible for a 50% refund.
Cancellations made 30 days or less before the start of an event are not eligible for any refund.
No refunds are available after the event has been run.

If we cancel:
In the unlikely event we need to cancel this event due to circumstances beyond our control we will offer you the option of transferring your ticket to another Immersive Arts Melbourne event or a full refund.

3. Code of conduct
All event attendees are expected to abide by the Immersive Arts code of conduct and any additional codes of conduct applied to specific games.
You can find the full Immersive Arts Melbourne code of conduct at www.immersiveartsmelbourne.com.au/codeofconduct

4. Your ticket acts as proof of purchase and may be requested at check in. (digital copies are OK)

5. Tickets are not to be duplicated for the purpose of falsifying entry.

6. This ticket may be valid as a tax invoice or receipt in the case of registrations or other event payments.

7. This ticket has been created and managed using the TryBooking site and is also subject to the Terms and Conditions of TryBooking.

8. As the Event Organiser hosting this event, Immersive Arts Melbourne is solely responsible for all issues relating to the sale of tickets. If you have any questions regarding this event, please contact August at augustmcorist@gmail.com

9. Tickets cannot be on-sold by any means at a price greater than the purchase price of the ticket. Scalped tickets may be cancelled, and the ticket holder denied entry.

10. Any persons who are intoxicated, threatening or unruly will be asked to leave the event, and will not be eligible for a refund.

11. The event organiser has all rights to film, photo and video production of this event.

12. Any data collected for marketing purposes from this event will be strictly in accordance with the Australian Privacy Act.

13. Your data will not be used for marketing purposes unless consent was provided at the point of purchase. You can withdraw your consent at any time by contacting info@immersiveartsmelbourne.com

For more information on how we use your personal information, read our privacy notice www.immersiveartsmelbourne.com.au/privacy

TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.

All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).

Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.