Payment

All Valley Sport–delivered workshops and courses require online registration and payment via the TryBooking system. Participants must have access to a valid credit or debit card to complete their registration. It is the participant’s responsibility to organise payment and register themselves.

Health Requirements

Participants must be physically capable of completing all practical course requirements. This includes performing two (2) minutes of uninterrupted CPR on the floor and providing rescue breathing on training manikins.

Technology Requirements

Participants must have access to an internet-connected device (computer, tablet, or smartphone) to complete the mandatory online pre-course learning prior to attending the face-to-face session.

Cancellation of a Course by Valley Sport

Valley Sport reserves the right to cancel or postpone courses and workshops if minimum registration numbers are not met or due to unforeseen circumstances.

A decision will be made no later than 5:00pm, three (3) days prior to the scheduled course date, and participants will be notified as soon as practicable. Participants whose course is cancelled by Valley Sport will receive a full refund.

Cancellation of Attendance by a Participant

Valley Sport understands that circumstances may change and participants may no longer be able to attend a registered course or workshop.

Participants who provide four (4) days (96 hours) or more notice prior to the course start date will receive a refund of their course booking, less a $10 administration fee.

Participants who provide less than 96 hours’ notice, or who fail to attend , will forfeit the full course cost.

Notifying Valley Sport of a Booking Cancellation

To cancel a booking, participants must notify Valley Sport by either:

Phoning the Valley Sport Office on (03) 5831 8456 and speaking with a staff member, or

Emailing clubsupport@valleysport.net.au to confirm withdrawal from the course.

Disability and Learning Support

Some Valley Sport workshops and courses include theoretical and practical assessments required to gain accreditation. Participants are required to notify Valley Sport prior to the course date of any disability or learning difficulty that may impact their learning or participation.

Valley Sport is committed to inclusive participation and will work with participants to provide reasonable adjustments or modified learning options where possible.

Certification and Assessment

Issuing of a statement of attainment or certificate is subject to the participant successfully completing all required assessments and meeting competency standards as determined by the training provider. Attendance alone does not guarantee certification.

Photography and Media

Valley Sport may take photographs or videos during workshops and courses for promotional, reporting, or educational purposes. By participating, attendees consent to the use of this material unless they advise Valley Sport in writing prior to the course.

TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.

All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).

Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.