Terms & Conditions:
1. It is a condition of booking that you agree not to copy or share the content of the course or materials provided during the course, with anyone outside the course.
2. You agree not to film or otherwise record this course.
3. This ticket is proof of payment for participation in the above event and must be presented at the time of admission.
4. This ticket is non-transferable and only one place is valid per ticket purchased.
5. This ticket has been created and managed using the TryBooking site and is also subject to the Terms and Conditions of TryBooking
6. The Event Organiser hosting this event, is solely responsible for all issues relating to the sale of tickets. If you have any questions regarding this event, please contact the host, using the link on the programme information page.
7. Any data collected for marketing purposes from this event will be strictly in accordance with the Privacy of Information Act.

Cancellation Policy
If you have to cancel:
• If you cancel more than two weeks before the course start date, we will refund the full amount you have paid.
• If you cancel between two weeks and one week prior to the start of the course, we will refund your full fee, less $50.
• If you cancel less than one week before the start of the course, any refund will be at the discretion of the workshop organiser/s.
• If you cancel or withdraw after you have started the course, we are unable to refund any of your payment.
• On any refund made to a credit/debit card there is a fee of $5.

If we have to cancel the workshop:
• The organisers reserve the right to cancel workshops due to unforeseen circumstances or low numbers. In such eventuality we will notify you no less than one week before the start date of your course.
• In such an event we will refund the full fees that you paid for the course.
• You may request a transfer to another equivalent course organised by Understanding Animals, subject to there being space on that course.

Liability
All information included in any of our publicity is correct at time of going to press, and is subject to change. Whilst every effort is made to provide the workshops and services as advertised, we do not accept liability for:
• Cancellations or changes caused by unavailability of staff, low bookings, weather conditions, maintenance work, acts of God, acts of Government or any other authorities, or any situations beyond our control or subsequent to participation in one of our programmes.
• Loss of, or damage to, personal property of participants.
• The Event Organisers shall have no liability to the customer/student for any claim in respect to the course.
• Information shared in this course is not intended to be a replacement for veterinary advice. Please consult a trusted qualified veterinarian in regard to medical issues or for medical advice for any animal/s.
• You acknowledge that animals you may encounter during the course may be nervous within a group setting. As a participant you have been made aware of this and take full responsibility for your interactions with them and for the safety of others that may be affected by your actions. You acknowledge that any close contact with an animal is at your own risk.
• You hereby release and hold harmless Jacqueline Buckingham, Understanding Animals, the event hosts, their business and associates from liability due to accident or damage to self or animal, and/or property, and from loss of property during this workshop.

Attending this course denotes acceptance of these terms and conditions and acceptance of this release of liability.

TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.

All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).

Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.