Where an invoice is requested, registrations are considered confirmed on submission of the booking form and all event terms and conditions, including cancellation policy, will apply. 
A $50 change fee applies where changes to attendee names are requested. Changes will be applied on receipt of payment. 
Registrations are unable to be transferred between events (eg. from virtual to in-person)
For cancellations for any reason, including change of mind, the following terms apply
Cancellations must be made in writing to admin@illumelearning.com.au.
Cancellations made 15 days or more prior to the event will incur a 50% cancellation fee. 
Cancellations made 14 days or less prior to the event will incur a 100% cancellation fee.
Cancellations must be made in writing to admin@illumelearning.com.au.
Access to content closes at midnight AEST 30th June 2026 - no extensions will be possible
Refunds will not be offered in the event of non-attendance.

TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.

All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).

Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.