Refunds
Refunds are available in line with the Live Performance Australia Ticketing Code of Practice. As per Council's Arts and Culture Events Ticketing Policy, a refund will be provided if:

- an event is cancelled
- an event is rescheduled and you cannot attend the new date
- an event is significantly relocated

Refund requests must be submitted in writing within seven (7) days and include your ticket details. Approved refunds will be returned to the original payment method.

Please note: refunds are not provided for change of mind or inability to attend.

Exchanges
Ticket exchanges may be available subject to availability and at the discretion of Council. Price differences may apply.

TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.

All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).

Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.