These terms apply to all classes, courses, and events organized by Santai Pottery and Art Studio (“The Studio”). They do not cover events hosted by external individuals or businesses. The person booking a class must inform other participants of these terms. By purchasing a ticket, you consent to being added to the Santai Studio mailing list.

PHOTOGRAPHY: The Studio may take photographs and videos during classes for promotional use. If you do not wish to be photographed or filmed, notify the Studio Manager in writing before your class.

STUDENT CONDUCT: The Studio reserves the right to remove any student who disrupts the class. Students must follow safety instructions and use equipment responsibly. Those using pottery wheels must tie back long hair and avoid loose clothing or jewelry. Children must participate without constant one-on-one supervision.

BREAKAGE, DAMAGE & COLLECTION: While we take care in handling and firing pieces, The Studio is not responsible for breakage, misfires, or unexpected results. Completed work must be collected within six weeks of the class (or final session for courses). Unclaimed work will be donated.

CLASS CANCELLATIONS: If a course does not meet minimum enrolments, we will notify you at least 48 hours before cancellation and provide a full refund. Student cancellations made at least 48 before the start date receive a full refund. Cancellations with less than 48 hours notice are non-refundable unless a replacement student is found. Tickets may be transferred to another participant before the class begins by notifying us via email. Refunds or make-up sessions are not available for missed classes.

LIABILITY WAIVER: Pottery involves inherent risks, including exposure to tools, equipment, and materials that may cause injury. The Studio and its employees are not liable for accidental injuries or loss/damage to personal belongings.

By purchasing a ticket, you confirm that you have read, understood, and agreed to these Terms of Service and Liability Waiver for yourself and any minor children attending.

TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.

All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).

Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.