Children must be accompanied by a paying adult.
Children must be supervised and kept with you at all times.

Cancellations. Refunds are only given if we can resell your ticket.
Please email starr_peter@hotmail.com to apply for a refund with enough notice so we can try and resell your tickets.
If you do not turn up to the session, there is no refund.

Move to another session. Only if we can resell your ticket. Email starr_peter@hotmail.com

No smoking or vaping anywhere on site including the carpark.
You wont be permitted entry if you are intoxicated.

Overcast and rainy nights: You will be given 3 options at start time if we deem it overcast and is unlikely to clear
A) a refund excluding the booking fee.
B) or a credit for a future session in the next 3 years
C) or stay for the extended astronomy presentation. If you don't see anything through the telescope, we issue you a 50% refund excluding the booking fee.
You must attend to qualify for a refund.
If you do not turn up to the show on time, no refund is given.

We will email or text you for any notifications or changes.

The show is outdoors and you need to be prepared for the conditions. In winter it can get very cold, so please rug up. A beanie and a scarf are great for keeping your body heat in. In summer we can get some mosquitoes on dusk. Use insect repellant on uncovered areas.

Pets are not permitted.

No white lights are permitted. this includes white torches, mobile phones and other screens, shoes with flashing lights, and camera flashes. red torch lights are acceptable.

The number of objects we show depends on how clear the sky is. the clearer the sky the more we see.
It also depends on how bright the Moon is. Around full moon, we cannot show nebulae or galaxies.
It also depends on how many times you view an object. If all look at each object once we can show you many more things, but if you have multiple looks at an object, we won't be able to show you other objects. We will have 1 telescope for every 6 people who have purchased tickets to avoid waiting times.

TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.

All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).

Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.