Sur Aur Ehsaas – Ticket Terms & Conditions

General

1. By purchasing a ticket to Sur Aur Ehsaas, the ticket holder agrees to these Terms & Conditions.
2. The organiser reserves the right to update event details where reasonably necessary.
3. Entry is subject to venue capacity, safety requirements, and compliance with venue rules.

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Event Details

Event: Sur Aur Ehsaas
Venue: Kellyville Adventist Church
Date: Saturday, 11 July 2026
Time: 6:30 PM onwards

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Ticketing

1. All tickets are valid for single entry only.
2. Tickets must be presented at entry, either digitally or printed.
3. Tickets may not be duplicated, resold for profit, or transferred in a misleading manner.
4. Seating may be general admission unless otherwise specified.

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Refund & Cancellation Policy

1. Tickets are generally non-refundable except where required under Australian Consumer Law.
2. If the event is cancelled by the organiser, ticket holders will receive a full refund of the ticket price.
3. If the event is postponed, tickets will remain valid for the rescheduled date. Refund requests may be considered within a specified period.
4. Refunds will not be provided for:
* Change of mind
* Inability to attend
* Late arrival
* Minor program changes

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Entry & Conduct

1. Guests are expected to behave respectfully toward performers, staff, volunteers, and other attendees.
2. Disruptive, unsafe, or inappropriate behaviour may result in refusal of entry or removal from the venue without refund.
3. The organiser reserves the right to refuse admission in the interest of safety and audience experience.

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Photography & Recording

1. Photography and short personal-use videos may be permitted unless otherwise advised during the event.
2. Professional recording, livestreaming, or commercial use of event footage without written permission is prohibited.
3. By attending the event, attendees consent to being photographed or filmed for promotional and archival purposes.

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Liability

1. Attendees enter the venue at their own risk.
2. The organiser is not responsible for:
* Lost, stolen, or damaged personal belongings
* Personal injury except where caused by organiser negligence
* Technical interruptions beyond reasonable control

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Children

1. Children attending the event must remain under the supervision of a parent or guardian at all times.
2. A separate ticket may be required depending on age and seating requirements.

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Force Majeure

The organiser shall not be held responsible for cancellation or interruption caused by events beyond reasonable control, including severe weather, venue restrictions, public health directives, or technical failures.

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Contact

For event-related queries, please contact the organiser through the official ticketing page or promotional contact details provided with the event listing.

TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.

All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).

Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.