TERMS & CONDITIONS OF SALE
Tickets sold or issued by State Opera South Australia are subject to the following Terms and Conditions of Sale, and the Live Performance Australia (LPA) Ticketing Code of Practice. By purchasing or registering to attend a State Opera event, you agree to abide by these terms and conditions. Tickets may be subject to additional terms and conditions including specific conditions of entry issued by each venue.
State Opera South Australia reserves the right to change ticket prices, seating arrangements and audience capacity, at any time and without notice.
All bookings are subject to availability.
Maximum ticket limits may be imposed. State Opera South Australia reserves the right to cancel orders that exceed the maximum ticket limit.
Where concessions are applicable, suitable and valid identification of that concession must be provided for collection of tickets and entry to the venue. Failure or refusal to provide valid proof of concession may result in non-admittance.
Lost or stolen General Admission tickets will not be replaced. State Opera South Australia reserves the right to charge an administration fee to issue replacement physical tickets for reserved seating events.
Each ticket issued has a unique identifier (barcode or QR code), including electronic/digital (print-at-home and mobile) tickets. It is the responsibility of the purchaser to ensure all members of the booking party have a valid ticket for entry.
Ticket prices are displayed in Australian dollars and are listed inclusive of all ticketing fees and charges; however, transaction fees will apply regardless of the number of tickets purchased.
Latecomers may not be admitted until a suitable break in the performance. In some circumstances, latecomers may not be admitted at all. State Opera South Australia and venue management reserves the right of admission. Tickets will not be exchanged or refunded in these circumstances, unless required by law.
The use of cameras, mobile phones and recording devices is strictly prohibited and will result in removal from the venue without refund.
State Opera South Australia will take all reasonable steps to notify ticket holders of any event cancellations or rescheduled performances provided accurate patron details are given at the time of purchase.
Tickets may not be resold or offered for resale at a premium (more than 110% of the original ticket price) in line with South Australian Government legislation. If a ticket is sold or used in breach of this condition, the ticket may be cancelled without refund and the ticketholder refused admission to the event.
Tickets purchased through unauthorised resellers such as but not limited to the following sites: Viagogo, Ticketmaster Resale, eBay, Gumtree StubHub, may be fraudulent and entry to the venue is not guaranteed. State Opera South Australia is not responsible for honouring or refunding tickets purchased from unauthorised agents or resellers.
State Opera South Australia will offer a refund if the event is cancelled, rescheduled or significantly relocated, in accordance with LPA guidelines. State Opera South Australia is not responsible for any additional expenses incurred by the patron in these circumstances, for example cost of travel including car parking, childcare, and accommodation.
State Opera South Australia may be required to sell tickets via other ticketing agents at certain venues, including but not limited to Ticketek and Trybooking. Please note these ticketing agents may have separate terms and conditions of sale which patrons should familiarise themselves with before consenting to the purchase.
For information about this event, please contact the "Event Organiser".
By purchasing a ticket you agree to receive information about the Event by email from the Event Organiser.
TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.
All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).
Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.